read more. When we finally got to the front there was just 1 door open & 1 man checking all the bags for the whole audience!!! Points to consider when booking seats are: The Dress and Grand Circles have a pronounced curve which means that lower and higher numbers have more of an angled view. The show was good and enjoyed itBUT the seating is very poor..I was told the theatre had been recently refurbished and extra seating rows had been added.I am 5ft 5ins tall and an average size with not particularly long legs but my knees were nearly touching the seat in front, I had to stand up to let some people pass to get to their seats unfortunately they couldn't get past as a couple of ladies who werent overly large but just couldn't squeeze pastsurely with the rows so close together if there were to be an emergency some people would be trapped. Do you sell and accept Gift Vouchers or Theatre Tokens? Please be aware that the amount of legroom varies. However, it was displayed so high on the back stage that the upper circle could not see the film and therefore the show was spoilt. Back row lower. Very poor. Thanks for the feedback jann1964. The MobileConnect system operates over Wi-fi, and is received using an App on either iPods, iPhones or Android smartphones. Great location and reasonably Further information is also available on the theatres website: www.grandtheatre.co.uk. Hi Sammybabes, The both hostess was really polite and kind as well as the ground floor Yes, your original tickets, whether theyre a print at home ticket or a physical ticket remain valid for the rescheduled date of your performance, even if the date of your show has been rescheduled more than once. Not at all a comfortable time there. We then took our seats in the stalls, very good view from Row C. We watched 'The Verdict' and would highly recommend it due to the top quality acting. For more information about exchanging tickets please contact us using the customer feedback form. hope this helps, I have a booking for Saturday December 8th the 2.30 performance I just need to know what time does the pantomime end thank you. However, we take customer feedback very seriously and have consulted with the seating company for ways of improving comfort. Yes, for selected performances an allocation of tickets can be purchased at reduced prices to those advertised. hope you have an amazing time when you vistit. Please managers of the Grand replace the trendy high chairs with ones we can all use. To view your credit log into your Grand Theatre account online and click the Account Credit tab in the menu options. We sell our own Grand Theatre Gift Vouchers which can be purchased online and used to purchase show tickets and VIP Experiences at the Grand Theatre. As you enter the building into the foyer, the floor is flat and level with no steps in the bar area or Box Office. Ive lost my tickets, will I still be able to get into a performance? There is a lift to each level. We hope to welcome you again soon. WolvesGrand, Head of Sales at Grand Theatre, responded to this review. Wolverhampton Wanderers F.C. We hope to welcome you again soon. Please contact the Box Office at feedback@grandtheatre.co.uk if you wish to book a wheelchair space please note that these spaces cannot be booked online. We do not have our own car park although there are several flat level car parks nearby. . Babe in arms tickets cost 3 and can only be purchased in person from the Box Office either in advance, or on the day of the performance. Registered in England and Wales 04120984. The play we saw on this occasion was " home at 7". Marty Wilde. We hope to welcome you again soon. How can I check how much credit is in my Grand Theatre Account? Why not look at our private dining options in the Utopia Suite. 93% of travellers recommend this experience. We also felt refurbished seats less comfortable in the auditorium. Decided to come to the theatre following a ticket deal on a discounted web site and was not disappointed. Turned up in good time, grabbed a drink and made our way to the seats in the Grand Circle (J10 and J11) to find that that were not fit for purpose. To access show pages, type the name of the show youre looking for into the search bar in the main menu, or scroll through the Whats On section of this website, and click into the page. Staff will be able to direct you. Tickets with numbers between 1 21 will need to use the door on the right, and tickets with numbers above 21 will need to use the door on the left. When sitting in the Grand Circle, a member of the security team can recommend the best door to use on arrival, depending on your tickets. 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The last time visited this venue was around 15 years ago. A lovely venue. Receivers, either stethoscope models, or belt-pack models with separate headphones, will be supplied by the theatre and staff will demonstrate how to use them. Wheelchairs can be accommodated in a number of seating areas, but spaces must be booked in advance. Even the fitter people in our group struggled to climb up as the chairs slip on the flooring as you climb. Thanks for the feedback carlchance. You will be able to pre-orderdrinks, confectionery and ice-creamfrom all bars at the theatre, which are on all levels and open one hour prior to the performance time. The Alexandra Theatre has a capacity of 1386 seats. If you would like to listen to the introductory notes 15 minutes before the start of the performance, you should collect your headsets in good time to take your seat. The main bus station is a minute away. Yes, there are bars conveniently situated for each of the theatres seating levels, including two bars on the Stalls (Ground Floor) level. With very comfortable seating, the theatre is built across three levels of varying size; the Stalls, Dress Circle and Grand Upper Circle. Tripadvisor performs checks on reviews. Find out more about our privacy policy here. The theatre was inviting and friendly a nice bar area serving teas, coffees or alcoholic beverages. Please note that this information has been provided by the theatre, if you still have some queries we would ask you to contact the theatre direct for clarification. The other two have a small step. Please note that for some productions there may be restrictions on whether boxes can be made available as elements of the productions set may obstruct views of the stage. From Canals and Victorians to Today's City Wolf Mountain Indoor Climbing and Caving Centre. The Grand Theatre is a beautiful Grade 2 listed Victorian auditorium, renowned for its intimacy and atmosphere. Hi are the pillars in the stalls I major problem for viewing the show? There are stairs to Dress and Grand Circle levels to the left of the entrance, and a lift to the right. The company we selected supply seats for a multitude of venues across the UK including the Royal Albert Hall.Our theatre is for everyone to use and we have tried to create a ambient hospitable environment where patrons can relax and enjoy their theatre going experience. You can also pre-order drinks to avoid queuing during the interval. In July 2017 we will be making alterations to the Grand Circle which will enhance the customer experience.With regards to the visibility of the screen, Ill pass your concerns on to senior management.Thanks again for your comments and we look forward to welcoming you back soon. on 25 February 2023, On the end of a row & offset with the seat in front so plenty of legroom on the aisle. Have to sit upright to have legroom, but no problem with knees in the back of the seat in front as the rake is steep. More often than not were able to seat latecomers at a suitable break in the performance. Together you will explore exclusive areas including backstage, dressing rooms, on stage and much more. More, Saw Good set of fans. more. On performance days, the doors to the theatre and our Grand Theatre bars open 90 minutes before the show starts. A large, golden chandelier hangs from the centre of the ceiling. Support A View From My Seat by using the links below to purchase tickets from our trusted partners. I wish to subscribe/unsubscribe from your mailing list. Please note that wheelchair spaces cannot be booked online - please contact the Box Office on 01902 42 92 12 for ticket sales or additional information. Booking the best theatre seats since 2011. Tickets StubHub. You can change the colours, images and text size on this website. Bang on the halfway line. This is for set down and pick up only. reviews, 2 helpful votes, 5' 5", 46 If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. View is OK, is a bit of a steep angle & you would have to lean forward to see the very front left corner of the stage but luckily didn't need to for this produc Very good seating. it has been a very long time since i went to the pantomime so really would not be sure, but Simons answer looks about right. What is the theatres policy on wheelchair visitors? You can edit your contact information and preferences at any time by logging into your Grand Theatre online account. For parties of up to six people, one of our private hire booths could be the perfect way to kick off your visit to the theatre! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Grand Theatre prides itself on reaching more people through the magic of theatre. To save queuing, you may find it useful to pre-order your interval refreshments from the bars before the show starts. By continuing to use our site, you agree to us using cookies in accordance with our. Where possible several of our foyer doors are open so that our security team can expedite proceedings. We are always reviewing all aspects of the Grand Theatres facilities and services. The Wolverhampton Civic Hall, Light House Media Centre, Art Gallery and Museum are also close by. The most dreadfull Panto i have ever been to in which there was very little connection or interaction with the audience, no discernable thread/link between scenes, which tells you all you need to know about this show which to both my wife and i came across as a done on the cheap, 2nd rate, two bob, cobbled together money maker. Grand Theatre Virtual Tour Join our Creative Learning Manager, James Collins as he takes you on a virtual tour of our wonderful theatre. I would like to respond to some of the comments raised.We have significantly more seats now in the bar areas than before the refurbishment. Full-day Tours from 65.00 per adult The area Lichfield Street, Wolverhampton WV1 1DE England Full view Best nearby Restaurants 447 within 3 miles Cafe Maxsim Tapas Restaurant 503 0.3 mi - Cafe Mediterranean European The Queens Cantonese Restaurant 294 289 ft - Chinese Asian Cantonese Johnny Spice 771 This is the version of our website addressed to speakers of English in the United States. Unfortunately we are unsure of what you are referring too so we are unable to respond further. We use cookies to remember these for your next visit. Alternatively, join our mailing list (scroll to the bottom of this page to access our sign up form) and when youve booked for a show well send you a pre-show email just before your visit which will include the running time of that show. Great location and reasonably Or are you wanting just to attract the trendy crowd? If suitable seating is not available in the auditorium for you and your dog, or you do not want your dog to remain in the auditorium during the show, we can arrange a verified volunteer to look after your dog on the premises during your visit. The show was good and enjoyed itBUT the seating is very poor..I was told the theatre had been recently refurbished and extra seating rows had been added. Hi! The show was fabulous and I am so pleased to say that since my last review the Grand has really turned around for the better. If you have lost your tickets please contact us using the customer feedback form. From Canals and Victorians to Today's City Wolf Mountain Indoor Climbing and Caving Centre. If you do pull out headphones from a device running MobileConnect, the app will stop relaying sound so as to not disturb the performance, after you have re-inserted your own headphones the audio description will then have to be restarted. 1067245, PayPal, Google Pay and major cards are accepted, Wolverhampton Grand Theatre Access Arial 16pt. Lichfield Street, Wolverhampton WV1 1DE England. There is a smaller bar in the Theatres Encore Lounge to the left of the foyer bar, which sells merchandise, bottled drinks and snacks. Please note a fee may be applicable. You can contact the Access & Operations Manager, Remy Lloyd by phone on 01902 57 33 20 or via email on [emailprotected]e.co.uk. You may want to bring your own headphones and request a belt-pack receiver. This policy varies depending on which performance you are watching. The facilities were clean and staff friendly. 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