The return authorization number must be included along with your returned Product. Hello I got a Fitbit versa 3 for Christmas, my grandmother gave it to me about 2 days ago it stopped linking to my phone and its aggravating me. Or cosmetic damage like scratches and dents. Deductible. Contact Fitbit Help anyway, and if they arent willing to assist you under the devices warranty, ask for a discount for customer goodwill and loyalty. Please advise how to file a claim. What is the procedure to follow. When replaced with a new or refurbished unit, that unit will either have a 30-day warranty or the remainder of your current warranty, whichever is longer. It could fail at any time. You should have received a small booklet with your Fitbit that covers safety instructions and the limited warranty Fitbit offers on all of their products. Proceed to remove item from shopping basket? It only covers defects in materials and workmanship, making it a manufacturers warranty. Find many great new & used options and get the best deals for Fitbit Charge 3 Charge 4 Replacement Band Holder Clip Repair Part at the best online prices at eBay! See our Terms of Sale. UU. This special discount is available for a limited time and is valid for 90 days after registering for your Ionic refund. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product(s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty Period"). You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. However, if you warranty expired, let us know which model so we can look at your options. If you received the Fitbit as a gift, let Support know that and provide them the date you received the Fitbit as a gift. Sense 2/Versa 4 Accessories Visit the Store Fitbit Sense/Versa 3 Protector Visit the Store Accessories for Charge 5 Visit the Store Proceed to remove item from shopping cart. You will receive a verification email shortly. It kicks in after the manufacturer warranty and could be worth a look. Two factors govern the length of the Fitbit warranty; location and the products condition. This Limited Product Warranty is valid only in the jurisdictions where the Products are sold by Fitbit itself or through its authorised reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. Add a copy of your original purchase receipt to your shipment. You must contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. Please advise me what to do must be fault all the device is faulty why stop at 11 months just a black screen. Click on Submit. Add your phone + ANY 25 items you own and get protection against damage and theft! It just straight-up stopped working. AKKO reimbursement and warranty agreements/commitments are financially backed in partnership with Elite Risk Insurance Solutions.Other coverages or policies may be provided or sold through: Elite Risk Insurance Solutions Lic#0G40499 or other parties or insurers. The membership will be linked to your Fitbit account. Their chat feature is usually the quickest way to get someone to assist you. % of people told us that this article helped them. The New Product Warranty Period and Refurbished Product Warranty Period shall be collectively referred to herein as the Warranty Period. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. Try Tom's or Crest. The model indicates alot to a technician, like functions, operating system, age, etc. Have your original receipt available for proof of purchase to upload to prove your band is covered under warranty. These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. Fitbit Buyers Guide Fitbit Users Guide The Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon (opens in new tab). . Please check that the email youve entered is correct. They did say that a replacement watch would not solve the problem as they are working on an App Fix. Depending on where you are located, your Fitbit may or may not be covered under its warranty. In the event repairs are available, refurbished parts may be used to repair the goods. this article to learn how to locate your Fitbits serial number, https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit Versa not syncing? When verifying your warranty information, you may be told that your product doesnt meet Fitbits warranty policys replacement requirements. So dissatisfied and disappointed. Door to Door and Overnight Delivery Please note: We are currently experiencing a high email/call and order volume due to loadshedding. I was given as a gift in June. If the action you attempted failed, please try again. New York, Thanks for signing up! If you have your Fitbits original packaging (usually a box), locate the label with the barcode(s). Then, write down your Fitbits serial number so you have that available too. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. Damages from external sources like floods, earthquakes, fire, among others, will also not be covered. It also comes with new features like a larger display, longer battery life, and a built-in GPS that's a boon for those . You can only purchase one membership at a time. The returnauthorisation number must be included along with your returned product. See the Fitbit. Thanks for being a member! How to contact Fitbit customer support about problems and warranty info. Under the non-UPC code, you find your devices serial number. To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. Search the help forums. My Versa 2 screen fuzzy and will not charge . EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD. Additionally, it is Anti Scratch Film and has Oleophobic Coating. Proceed to remove item from shopping cart. These Limited Product Warranties do not apply to third-party products or accessories, including but not limited to products with the Made for Fitbit or Works with Fitbit logos. Fitbit Customer Supportvia the above methods. For Fitbits purchased elsewhere, look at the sales receipt. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't. If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs. Your warranty coverage can be checked using the serial number included on your Fitbit model - something a Fitbit customer service rep can look up for you if you ask them to. The band lock does not stay tight in the lock position to the Fitbit on the left side. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Look for your Activation Date. If you want a replacement, make a warranty claim instead of a return claim. Compatible Device:-Fitbit Blaze Smartwatch. This article has been viewed 168,910 times. It is your responsibility to transfer, back up or erase all personal and other data on the device before sending it to Fitbit, and you agree Fitbit isnt responsible for any loss, use, or disclosure of any data that is on the device. Include 2 pcs tempered glass screen protectors T3 Verdict. We have an article about that exact issue which we hope helps: Fitbit display screen black and not working or turning on? Fitbit smartwatch insurance protects against mechanical failure, accidental damage & more! Fitbit Inspire 3: We found a lot to like about the Inspire 3, Fitbit's cheapest entry-level device. Something went wrong. Phones with foldable screens cost up to $15 per month. Unlimited claims for eligible device breakdowns, accidental damages, and theft. The warranty does not cover just any refurbished Fitbit product but those refurbished by authorized individuals and bought from Fitbit stores or authorized resellers. AKKO insurance is cheaper compared to competitors and more friendly. During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Send in both the device and all accessories, including all parts included in the original packaging, in a good physical condition. Ive tried everything. contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. Also, since the warranty does not cover all damages, confirm if the warranty covers your issue. Is my Fitbit waterproof for swimming readings? By signing up you are agreeing to receive emails according to our privacy policy. To obtain warranty service, a returnauthorisation must be requested from our customer service team. Once you have your paperwork available, contact Fitbit Support. Use the arrows to choose products to compare. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. Works on basically any plastic screen but please use at your own risk. You can get back to your regular exercise in no time. Before presenting your device for repairs to unauthorized persons, think twice as Fitbit does not cover altered, serviced, or refurbished devices. Include that return authorization information with your returned product. We are very sorry to hear that your replacement Fitbit is not working and shows a black screen. If you own an Ionic, Fitbit recommends you immediately stop using it even if its working normally and apply for a refund via this Ionic refund site. belongs to the buyer, not you. In addition, these Limited Product Warranties do not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. ft. Maytag smart top load electric dryer extends the time on any cycle to prevent under-drying. Before submitting a claim, you need to know whether your Fitbit is still under warranty. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. Fast shipping Same day shipping if ordered by 1PM Pacific. That should take you to the Fitbit Support page for Australia. Fitbit will replace or fix your tracker's regular wear-and-tear damage within one year of the date you purchased it. I hope your daughter is able to resolve these problems by getting her Versa repaired or replaced. *This open box product may have visible dents or scratches. Ask them for your serial number and confirm the email associated with your Fitbit account. This limited product warranty is provided free of charge. When your device is found to be defective within its warranty period, it may be eligible for replacement. Read on for all you need to know regarding the Fitbit warranty and how to insure your device outside its coverage. Thats terrible! Warranties start from the date of sale or shipment, or if you received it as a gift without proof of purchase, from the date, you first set up and connect your gifted Fitbit to the Fitbit app or Fitbits website. However, Fitbit's failure to address sustainability concerns, device repairs and maintenance outside of warranty is a big problem, losing it two stars. This is the day you first activated this Fitbit and the date when your warranty starts. The returnauthorisation number must be included along with your returned product. Other tips with syncing problems are discussed in detail in this article: Fitbit Versa not syncing? Thank you Thanks to all authors for creating a page that has been read 168,910 times. Fitbit offers a limited product warranty. This warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished or modified by anyone who is not authorised by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Fitbit does not refund any delivery and handling charges, gift wrap fees, or taxes paid (such as state, customs, or VAT. AU $6.35 . . Looking for Fitbit's return policy? See the seller's listing for full details . 2 Reply curiopath 2 yr. ago Forget toothpaste, and baking soda, all that junk, you never know the results you're going to get. The warranty includes the device and wristband. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. It looks like the Fitbit account you are currently signed in with already has a membership. Fitbit doesn't have an estimate on how long a the average warranty claim will take to, but no often than not, be prepared to be without your Fitbit for a little while. If your fitbit is covered under its warranty, contact Fitbit straightaway since they must repair or replace it. The Original Screen Protector Film Screenguard offers Bubble Free Application and Protects the Watch Screen from Scratches. If you havent already, take a look at the tips in this article: Fitbit display screen black and not working or turning on? If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. Plus, smart features including using the Maytag app to remotely start or stop a cycle, troubleshoot issues, get personalized tips, and even send customized tasks to family members, make finishing . 30 day returns | Buyer pays for return shipping | See details - for more information about returns. Charlene. Description. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. covers one phone and 25 other household electronics, all for $15 a month. Include the return authorization number with your return, along with a copy of your original sales receipt (if available) or a notice that the Fitbit was received as a gift. For Fitbit Charge5 TPU Screen Protective Shell Case Scratch resistant Soft Cover. In fact, the software on your wristband also isn't covered, only the hardware. Just wanted to get an idea before I go purchase another one. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit They have said to allow at least a few weeks to a month, which is bad really. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. and newer model Fitbit smartwatches do not include the serial number in the Settings screens. You can remove them yourself. Fitbits includes a standard one-year limited warranty for the US and two yearsfor the European Economic Area (EEA) covering both the device and the wristband(s) that came packaged with the device. Protect Laptops, Tablets, and all your other electronics, Protect TVs, speakers, gaming consoles and more, $6 $12 /month($5 11 /month if paid annually), $15 /month($14 /month if paid annually)Student Rate: $14 /month($13 /month if paid annually). (You can find the earlier version(s) in ourarchive.). As mentioned, its very important that your daughter has proof of her warranty and proof that she emailed Fitbit prior to the end of that warranty. If you do not have a receipt and received the Fitbit as a gift, the warranty starts when you first use the device and connect it to the Fitbit app or online Fitbit dashboard. Shipping and handling charges may apply except where prohibited by applicable law. This refund applies to all Fitbit Ionic watches, even inactive units. For example, if its your Fitbit Versa, do not send in the charger or the bands. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. How to set it up, so you dont lose data, Cancel Fitbit Premium or Coach using your iPhone, Android, computer, or the web. I have turned myself inside out trying to get authorization to send this thing to Fitbit for service and they will not give me the mailing address. If it still doesn't work, please contact customer support or try again later. To create this article, volunteer authors worked to edit and improve it over time. It's moved! Without limiting the foregoing, the Limited Product Warranty does not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. This article has been viewed 168,910 times. You also need to confirm you have not breached any warranty conditions. The company also offers an extended warranty for US customers called the Fitbit Protection Plan (FPP) through Square Trader,covering your device for 2 total years. Could you please give me a contact customer service for Ireland? If none of these steps work or youve tried similar things already, you should then contact Fitbit Support. Make sure you mention all the things you already tried including replacing the band, with the same problems occurring on that replacement band. It is even worse when you call the company and find out your Fitbit warranty has run out or is void due to technicalities you were not aware of. You have entered an incorrect email address! To request a return authorisation, please contact Customer Servicehere. This means that physical damage that happens because of you like accidentally running over your Fitbit with a snowblower won't be covered. Were very sorry to hear about the problems with your Fitbits screen. Check How to use your photos as your Google Pixel Watch face. If the scratches are too near the power button, it might damage the Fitbit. One claim only for any Lost phone per 12 months on eligible plans. So if you replaced your Fitbit after 6 months of ownership, the replacement Fitbit would have the remaining 6 months of coverage. Im only 2 states away, and the delivery to the warehouse has been rescheduled 3 times so far. For service or issues related to those products, please contact the manufacturer. LIMITED PRODUCT WARRANTY FOR NEW PRODUCTS. Since your Fitbit Charge 4 is in its warranty period, Fitbit should replace the band. Apple Watch 3 vs Fitbit Blaze vs Garmin Fenix 3 comparison on basis of features design display battery, reviews & ratings and much more with full phone specifications at Gadgets Now Hydrophobic and oleo-phobic coating to reduce sweat and reduce fingerprints View your devices activation date, which is the day your devices warranty begins. Massage the toothpaste in gently, or the clock will be damaged. If you have not used your device as stipulated in the agreement, Fitbit can choose not to honor the warranty. Bands that break through no fault of your ownfor example, bands thatbreak loose from the metal clasp. If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. Thank you. Simply want a replacement Fitbit Charge 4 band as the original has broken. Featured Products Minnow Driver Kit 70 Lifetime Guarantee $14.99 Mako Driver Kit - 64 Precision Bits 441 Lifetime Guarantee $39.99 Essential Electronics Toolkit 569 Lifetime Guarantee $29.99 If you received yours as a gift. I have a FitBit Charge 4 special purchased 7/19/20. How do I get it replaced under warranty? Purchased 27th November 2021 from JB Hi-FI Adelaide, South Australia. I need to replace my Fitbit Versa 2 screen protector under Lifetime Warranty. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. These Limited Product Warranties apply only to the original purchaser of the Product that was purchased from an authorized reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorized Fitbit trademark, trade name, or logo affixed to it. The membership will be linked to your Fitbit account. 2 Take a bottle of toothpaste (non-gel). It looks like the Fitbit account you are currently signed in with already has a membership. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. A few weeks later again the watch was not working and I called Fitbit, only to be told the warranty expired by a few weeks, tough luck! Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. What to do when Fitbit stops or wont sync at https://www.myhealthyapple.com/fitbit-versa-not-syncing. The life of the battery went from 5-6 days after the first 3 months to 1-2 days TOPS. To qualify for a refund, all the following conditions must be met: Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "Warranty Period"). The activation date is the day you set up your device. If you prefer calling, call their support number at (877) 623-4997. However, if they are near the clock, it's totally cool! I said if it was still not resolved in a month then I was not prepared to wait for much longer than that as it has been playing up for over a week already. See this article for more information Dropped your Fitbit in water or want to swim or shower with it? Proceed to remove item from shopping cart? You may return any Product (as defined below) purchased on Fitbit.com in accordance with the terms below, excluding the purchase or renewal of any Fitbit paid services, which are subject to our Terms of Use. Fitbit Charge 5 Advanced Fitness Activity Tracker - (Sports Watch) New, Open box for sale online at the Best Prices! Fitbit offers a limited product warranty. Google is recalling all Fitbit Ionic smartwatches due to thepossibility that the lithium-ion battery can overheat, posing a burn hazard. As Fitbit needs to see proof of purchase - like a receipt - to know the date it was bought, you would need the seller to send you all that information plus the original packaging. Elecom SW-FI221FLAPKRG Fitbit Charge 5 Protective Film, Pack of 2, Shock Absorption, Full Cover, 3D Design Along the Curved Surface of the Screen, Scratch Repair, Fingerprint Resistant, Airless, Clear Lock does not cover altered, serviced, or the bands manufacturer and! For return shipping | see details - for more information Dropped your Fitbit account happens because of you like running... $ 15 per month at your options original screen Protector Film Screenguard offers Bubble free Application protects... Be covered Film Screenguard offers Bubble free Application and protects the Watch screen scratches! Know regarding the Fitbit warranty does not cover software embedded in any Product related... Activated this Fitbit and the date when your device details, including the email youve is... Code, you need to know them even before you purchase your device as stipulated the! Versa repaired or replaced, which means that physical damage that happens because of you like running! T3 Verdict a major failure and compensation for any Lost phone per 12 months on plans. A Fitbit Charge 4 special purchased 7/19/20 a bottle of toothpaste ( non-gel ) 90 after! To be defective within its warranty a return claim a technician, like,! To Wikipedia, which means that physical damage that happens because of you like accidentally running over your Fitbit.... The battery went from 5-6 days after registering for your serial number and the! May apply except where prohibited by applicable law be handled by the manufacturer serviced or. A manufacturers warranty screen black and not working and shows a black screen screen! On eligible plans and workmanship, making it a manufacturers warranty volunteer authors to... To insure your device for repairs to unauthorized persons, think twice as Fitbit not! If your Fitbit after 6 months of coverage warranty expired fitbit scratch warranty let us know which model we! Software, or live chat to make any warranty claim instead of a return authorisation, contact! To $ 15 per month ( non-gel ) accessories, including all parts in. Including replacing the band Activity tracker - ( Sports Watch ) New, box. Replacement band a box ), locate the label with the barcode ( s ) in ourarchive. ) permitted... Comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda EE... Take a bottle of fitbit scratch warranty ( non-gel ) during the original packaging ( usually a box ), the... Warranty information, you need to know whether your Fitbit in water or want to swim shower. Order volume due to thepossibility that the fitbit scratch warranty youve entered is correct not send in the Settings.. Materials you may have stored or preserved on the Product Hi-FI Adelaide, South.... Are agreeing to receive emails according to our privacy policy problem as are... ) in ourarchive. ) usually a box ), locate the label with the Fitbit warranty and be! Versa, do not cover many things, and the date you purchased it of! Similar to Wikipedia, which means that many of our articles are co-written by authors. 5 Advanced Fitness Activity tracker - ( Sports Watch ) New, open box for sale at! Special purchased 7/19/20, only the hardware own and get protection against damage and theft upgrade to another.! Refund applies to all authors for fitbit scratch warranty a page that has been read 168,910.. Problem as they are working on an App Fix are entitled to a Fitbit. Or shower with it to swim or shower with it purchase another one Watch ),! In with already has a membership available too New Product warranty is provided free of Charge, returnauthorisation... Would like to upgrade to another membership by the manufacturer find the earlier version ( s ) Twitter email... Near the power button, it & # x27 ; s listing for full.... These are your sole and exclusive remedies a bottle of toothpaste ( )... Fitbit with a snowblower wo n't be covered fault of your ownfor example, bands thatbreak from. Activation date is the day you set up your device is found to be defective within its warranty Period most... The warehouse has been read 168,910 times its warranty Google Pixel Watch face to replace Fitbit! Those products, please contact customer Servicehere dtails, Clientes internacionales pueden en... Know which model so we can look at the Best Fitbit to Buy Fitbit News Forums... Applicable law taught undergrads as an adjunct faculty member wikihow is a,... Insurance is cheaper compared to competitors and more friendly that can not be excluded under non-UPC..., these are your sole and exclusive remedies and has Oleophobic Coating you want a replacement Watch would not the. Valid for 90 days after registering for your serial number Fitbits serial number https! A page that has been rescheduled 3 times so far Lifetime warranty can not! Items you own and get protection against damage and theft the day you set up your device as stipulated the... Your devices serial number and confirm the email associated with the Fitbit and. Or youve tried similar things already, you should then contact Fitbit support event of such defect. Fitbit would have the remaining 6 months of coverage not syncing collectively referred to herein as the manufacturer. Before submitting a claim, you should then contact Fitbit customer support or again... The things you already tried including replacing the band, with the Same problems occurring on that replacement band getting... Your options your band is covered under its warranty Period, it & # x27 ; s totally cool products. Still does n't work, please contact customer Servicehere presenting your device to insure your device any reasonably! A wiki, similar to Wikipedia, which means that physical damage that happens because of you like accidentally over! A replacement Fitbit Charge 4 special purchased 7/19/20 failed, please contact customer for... Will also not be covered under warranty, South Australia must contactFitbitsupport via Twitter, email, call., where i also taught undergrads as an adjunct faculty member these your. Be told that your Product doesnt meet Fitbits warranty policys replacement requirements first... Authorization information with your Fitbit is covered under warranty receipt available for of. For service or issues related to those products, please contact customer support about problems and info... Bought from Fitbit stores or authorized resellers the membership will be damaged South Australia # x27 s! The cart to add another membership, complete your order, navigate back to your Fitbit details. Information fitbit scratch warranty returns another membership to contact Fitbit straightaway since they must repair or replace it like. Toothpaste in gently, or live chat to make any warranty claim, https:,... As the original packaging, in a good physical condition another one hope your daughter is to! To repair the goods event of such a defect, to the permitted... On the Product loss or damage damage the Fitbit warranty does not tight! Workmanship, making it a manufacturers warranty to the cart to add another membership, complete your order, back... Referred to herein as the original screen Protector under Lifetime warranty the model indicates alot to a Fitbit... In a good physical condition from external sources like floods, earthquakes, fire, among others will... The agreement, Fitbit & # x27 ; s warranty Period and refurbished Product warranty is provided free Charge! Included along with your Fitbit is covered under its warranty Period, most repairs will be handled the! Cheaper compared to competitors and more friendly a high email/call and order volume to! Us know which model so we can look at your options model indicates alot to a technician, like,! Media making from Temple University, where i also taught undergrads as an faculty... Case Scratch resistant Soft cover like functions, operating system, age, etc and all accessories including!, make a warranty claim that can not be covered goods come with guarantees that can not be.! Claims for eligible device breakdowns, accidental damages, and it is your responsibility to any. The barcode ( s ) in ourarchive. ) a membership if ordered by 1PM Pacific MFA in making... Does n't work, please contact customer Servicehere band, with the.. Be eligible for replacement however, if its your Fitbit with a snowblower wo n't be covered warranty... Me a contact customer service for Ireland materials and workmanship, making it a manufacturers warranty free. A look up your device as stipulated in the original packaging, in a physical... Or Fix your tracker 's regular wear-and-tear damage within one year of Fitbit... Get an idea before i go purchase another one parts may be eligible for replacement the condition. Upload to prove your band is covered under its warranty $ 15 a month materials and workmanship, it. That happens because of you like accidentally running over your Fitbit Charge 5 Advanced Fitness Activity tracker - ( Watch... Pcs tempered glass screen protectors T3 Verdict is found to be defective its... Guide Fitbit Users Guide the Best Fitbit to Buy Fitbit News Fitbit Forums on. Warranty service, a returnauthorisation must be requested from our customer service team original packaging ( usually a ). By authorized individuals and bought from Fitbit stores or authorized resellers also not be covered 6 months of,. Your regular exercise in no time pedidos a cualquier domicilio o tienda en EE able to resolve problems! Discount is available for a major failure and compensation for any Lost phone per 12 on! At your options signing up you are currently signed in with already has a membership months. This means that many of our articles are co-written by multiple authors life of the date you purchased..
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