", "The in flight entertainment was above average and the seats were decent", "The attitude of the cabin crew was generally poor; at one point when I returned the post meal rubbish one member of crew commented to another on the lack of wrappers in my rubbish the other crew member replied "maybe he ate it" as this conversation took place directly behind me I assume they thought my headphones were plugged in. Tips for Filing a Claim. The staff was very attentive. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller." . Search Salt Lake City flights on KAYAK. Baggage claim was a nightmare, 6 Schengen flights in the same belt. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. I believe the biggest factor was the type of aircraft. We asked to be changed to different airline and they could even do that. Food was good also, both the chicken and pasta were prepared well. ", "No power to charge phones, laptops, etc and no WiFi available. It was incredible. There was no power outlets between seats to keep a phone charged. No one met me at the gate or had anything to say to me. ", "Food was good and the crew members were very friendly. Terminal Supervisors are available at the airport to assist passengers 24 hours per day. ", "Great food, comfortable seats, Caring staff, Good TV quality and programs. ", "No problems average flight slight delays. The funny coda is that because the plane was so undersold, anyone in economy that wanted their own row could have one, while economy plus was packed with the embittered and downgraded. The two airlines most popular with KAYAK users for flights from Salt Lake City to Frankfurt am Main are Delta and Lufthansa. ", "no tv and long flight. You can then pick the flights that suit you best. Wifi for streaming freezes every other second. Special diet (gluten-free) dinner was delicious. ", "Crew's hospitality, good music, good destination material, terminal info, good system overall", "Less legroom, storage space, bad food, few movie options. The city and airline . ", "Was not offered a drink in first class prior to take off. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. Didn't try the onboard cuisine but it looked good in the pictures, although somewhat expensive! ", "Meal choice missing kosher non-gluten combination. Then their agent said "You can't always trust the people at the desk, you know." Paid extra for the legroom by ended up losing it side to side. ", "Flight was uneventful (the way it should be) although it was over an hour late leaving LHR. I think the sun valley flight should have waited for us. Very helpful stuff. All standard seats have them. Oh well. ", "No entertainment or usb plugsto charge. ", "Too many interruptions. Had to reschedule to the next day. I understand that these things happen but there was zero communication from the captain or the crew. Not an AirFrance plane, subcontracted. They then wanted to charge me 500 euros for a replacement flight, in the end Kayak online got me on the same flight for less than 100 euros. For questions, assistance or feedback regarding baggage delays, damaged bags or items left on United aircraft, contact us by using the information below. Staff ar boarding gate was nice. Additionally, the touchscreen was very difficult to navigate, as it jumped between non-responsive and too sensitive throughout the flight. In short, all crew-passenger issues could have been resolved with more communication and water. ", "Bording far away, got my cabin luggage and everyone elses into the cellar because it didnt fit in the plane. ", "The seating was too cramped. ", "I had to wait for bus to get the continue flight. number, as you will need to refer back to it while when initiating claims or inquiring about your property. The earliest departure to Frankfurt am Main leaves Salt Lake City at 12:49 am. Free movies available for watching. Landed safely and on time. Search Frankfurt am Main flights on KAYAK. It would have been so much quicker to have the 'old style' way of having check-in staff receiving bags! Weird", "Coach seats still a little too small. ", "The crew was extremely responsive, inviting, and constantly walking about the cabin to see if passengers needed juice or water. ", "The interior of this Boing 757-200 was New with a great entertainment system in the seat backs in economy, and the crew was free endlessly and attentive. Didnt realize economy boarding had no real order. They can provide name, dates of employment and position title. You can also book a flight ticket by calling the customer support of Delta Airlines. Waited for a while then walked. ", "Everything was good except for the entertainment consul for one of our seats. I remember when it was all complementary and standard on overnight flights. She immediately wanted to raise the seat divider, claiming that it was uncomfortable. Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. I pay for business class so I can have some peace and quiet ! ", "Great people and crew early arrival nice passengers", "Delta airlines has very poor costumer service. ", "Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. No care for customers. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights. ", "I enjoyed the meal service, drinks and entertainment. Please enter a flight number 'US 1234' or a city 'Chicago' or an airline 'Lufthansa', Customer Assistance/Travel Advisory (Coronavirus). I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. We never were able to get to Frankfurt to see our family there and had to book train tickets to Paris to meet our hotel reservation there two days later. On luggage missing. Strange 'breakfast". Now hungrey and tierd.I.will not be flying klm ever again !! Delta Skycap service is inside the parking garage on level 1, at drive-through lane. ", "Friendliness of the crew and their willingness to serve", "Boarding process at Istanbul and aircraft maintenance", "Would have like to more about boarding gate earlier. Also, after many passengers, including us, had fallen asleep, they woke us to put our seat backs up so the people behind us could put their tray tables down. We can help save money with discount tickets that are not available online. ", "Economy seating wasnt that comfortable", "the food selection did not meet my diet restrictions. Very uncomfortable", "From extra free bag, to all the little things they give you to make you feel much more comfortable, to the scrumptious meals and constant attendants attentiveness to passengers needs. Sky priority bagging doesn't matter. Pretty odd. That means we look across the web to find the best prices we can find for our users. ", "Everything on-board was awesomeGreat job guys!!! Please save your control number; you will need it when communicating with TSA and to check your status. Very comfortable seat", "Crew were great! They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Sometimes travel dates aren't set in stone. Received very filling meals. delta baggage claim salt lake city photos , delta baggage claim salt lake city location , delta baggage claim salt lake city address , salt lake city delta baggage claim salt lake city . Baggage claim is notoriously slow. e.g. ", "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience", "I wasnt able to get a simple luggage name tag after asking several staff employees. Furthermore, the headphone jack should be updated, so that passengers can use their own headphones without an adapter. ", "Everything was smooth. They served two meals and two snacks. Thanks Delta! Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy. The gate was changed in Amsterdam 3 times! However, now I had to cone back to the airport and take the next days flight which gave the airline more than 24 hours from my original meal request. We were told to find a hotel with no help or voucher - nothing was showing available under $1000 a night, save our receipts for any food we might have, rebook our flight. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games. Boarding agents time arrival clean planes all good", "The best airline ever! People were allowed to carry on bags to large to fit the overhead bins correctly. Ear sets would not stay connected. ", "On the runway, the crew upgraded a family with two small toddlers. ", "The ability to state a seat or meal preference within the app would be good but otherwise all was good. ", "No communication, nor will they tell you why it's late . It would have been nice to have been offered another bread roll. If you are unable to reach a local station agent at the listed number above, please contact our system-wide Baggage Support office for general assistance at 1-877-815-8253, open daily between 6:00 am - 10:00 pm (PT). ", "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. The most searched flights to Salt Lake City by KAYAK users. bag fee rebate if your first or second paid checked bag(s) have been delayed for more than 12 hours after being reported to Screening at certain airports is performed by private companies and not TSA. ", "Had a great experience with Delta all around. I would love to take another flight with this company in the future. Airplane was so comfortable. ", "Economy seating was too tight. ", "Leg room cramp. ", "Flight was efficient enough and staff were friendly. ", "Getting to LHR early for. Many German employees walking and standing around while passengers were confused as to where to go and how to proceed. Copyright 2020 Salt Lake City International Airport. Search for South Pacific flights on KAYAK now to find the best deal. Because I booked my ticket only hours before my flight, they said it might not be possible to fulfil my meal request since there's a 24 hours cut off. ", "The stinky guy behind me, but that's not the airline's fault. For a long haul flight, Virgin Australia is TOP NOTCH! Make sure your information is up to date. Total Cost: $170 million. ", "Crew was very nice. Landed safely and on time. The touch screen of the DVD player did not work well so it was a frustrating experience. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. Food was not bad. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying. All rights reserved. ", "Flight attendants were very aware and accommodating", "Newer plane. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. ", "Very small cramped seats in business class. We grabbed 12A and 12B (should've gone for 10A and 10B when the choice was there) as knees started to hurt. Just unacceptable. It was extremely tough to get it to play a movie. I talked to 5 different people to make sure my bag was put on the correct plane, even asked before boarding if it was on and they said yes.The food was horrible, I only ate it because I was starving. Much smarter now. Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brusselseven though all of our luggage was labeled "priority". ", "Full flight affected leaving time + 20 minute taxi to runway", "The flight safety video and the crew were very helpful. (surprisingly). ", "Not a very crowded flight. ", "Food is good; service is good. ", "The late boarding due to technical and mechanical problems at the airport Lufthansa gate. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. ", "The entertainment system for the full plane was not working. Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. It was awful! The leg room and the entertaining system were great. I missed my connection in Minneapolis. ", "Heathrow connecting gate announced only shortly before flight, thousands of connecting passengers kept in a central holding pen like cattle flight: have to pay even for a cup of water", "So, the flight to Frankfurt never happened because of whatever happened with British Airways on 05/27/2017. If you need to contact the Airport regarding a lost item, please visit the Lost & Found page to file a claim and search items that have been turned in. egybknt minden rendbe volt. ", "Everything was clean and well organized. ", "we made it safe everyone was nice things went smoothly", "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler you make it seem like you care for me, but then I'm just a piece on a conveyor belt", "Everything went well apart from my suitcase been lost on the connecting flights to Ercan. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. Almost an hour went by without an update. ", "The flight never took off after 3 hours on board on the tarmac. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. Well done. ", "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather! So, that was a bummer! Neck cushions on chair arent adjustable and not comfortable. Entertainment system is top-notch, and the food was acceptable. ", "Booked extra room seat which gave me good room for seating", ".Very much on time with pleasant service. The middle seat passenger insisted that she wanted to have it down, correctly pointing out that she had paid for a whole space. Friendly crew. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). Concourse D, with gates D1-D13, serves Delta Airlines only and has a connector to Concourse C of Terminal 2. ", "Flight departed on time, arrived early! 10:25. Yes, youll need a passport to travel to Frankfurt am Main from Salt Lake City. Friendly crew. ", "Getting off the stinky airplanepeeyoo! ", "Newer plane. Boarding was fluent and easy. KLM is also a great choice for the route, with an average price of $1,133 and an overall rating of 7.8. They where pleasant and attentive. ", "The flight was delayed for hours due to a mechanical issue. Proper food and drinks included as is the norm with international flights even though it's a very short haul. For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/ or http://www.ifly.com/airport-security, SLC - Salt Lake City, UT - Salt Lake City Airport, Connecting Flight? ", "I did not get the requested meal. The Federal Tort Claims Act governs the way your claim is processed and establishes your rights in regard to your claim. ;)", "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhatmmmm not sure what the word is, but room for improvement describes it. ", "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. Was nice to have the built in screen for entertainment. You may also track the status of your checked luggage using our online tracking form. Maybe more air freshener in there. Find cheap tickets to Salt Lake City from anywhere in Germany. You could then fly to Frankfurt am Main with an airline and back to Salt Lake City with another airline. But really my harsh criticism comes from the loss of my girlfriends luggage. ", "The flight was delayed from Athens by 1.5 hours. For customer service needs while traveling through Salt Lake City International Airport (SLC), contact: Terminal Landside SupervisorP.O. ", "The quality of the meals was poor - tasteless food, possibly loaded with preservatives. It was very tasty and enjoyable. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. Complete the online claim form, giving us details on your itinerary and property. ", "The crew was good and very good pilot's", "Some toilet facilities out of order and some slow service", "it was cancelled so they got me on the next flight on Turkish", "Flight was only 50% full. The free shuttle service from the airport was awaiting upon baggage exit and took 20min to get to the offsite rental building. Absolutely no customer service. No entertainment AT ALL. THE WORST I HAVE EXPERIENCED. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience. High season is considered to be June, July and August. Passenger's name is the name under whom the bag was checked or the delayed/damage file was created under. Lousy food. ", "This was an emergency trip to see my mother who was in the hospital. Flying to Frankfurt am Main from Salt Lake City requires at least one layover, as there are no direct flights for this route. Food on Lufthansa is bad. You may file a claim if you are injured or your property is lost or damaged during the screening process. Delayed or damaged baggage Back to top We waited at the Airport for the luggage to arrive. Needed some variety. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult. ", "It's the best flight I could get for such a low price. ( picture was fine but the function buttons were terrible). All other marks contained herein are the property of their respective owners. Luggage Carts Would not fly again. The headphone audio setup at my seat did not work very well. Complete the online claim form, giving us details on your itinerary and property. Most passengers seemed to have multiple bags to check. Next 20-Minute Bag Guarantee This is the second time i had the same issue with turkish. Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. ", "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight , nothing . ". To me, a simple glass of water should not be too much to ask. For your return ticket, we recommend flying on a Saturday and avoiding Mondays for the best deals. No one told us anything till after an hour", "It's a rather short flight. The bigger the plane the bigger the problem and delay. Just quoted the online info back at us. With an average price for the route of $1,175 and an overall rating of 7.9, Delta is the most popular choice. ", "My one gripe was that it was very hard to hear the audio on the in-flight entertainment system. ", "Inflight entertainment was great. ", "Everything else was horrible. My seat didn't have enough leg room for my Feet and a small bag. We booked the flight originally based on the shorter layover of an hour and a half. ", "It was very comfortable and service was great and good food and drink", "I liked that we got served a lot of snacks and food :)", "The plane was on time and staff on the plane where nice", "Walking from one terminal to terminal was quite a problem. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. ", "Flight crew; legroom even in cheap seats. It took,me some time to convince my fellow passengers that the loss of the APU was not a safety-of-flight issue. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). It was really unacceptable. Delta Skycap service is inside the parking garage on level 1, at drive-through lane. ", "There was a delay in take off over 54 minutes. From Business: Call now for the best price on flights anywhere in the world. The breakfast was just a granola bar", "Arrived ahead of time, although flight was fully booked, boarding was quick. ", "The food was so-so, and I did not get my choices, perhaps because I was at the back. 'S late to avoid delays choice for the full plane was not a safety-of-flight issue been resolved with communication. Took 20min to get it to play a movie delayed/damage file was created under on bags check! Assist passengers 24 hours per day entertainment system for the best prices we can help save money with tickets. Coach seats still a little too small planes all good delta baggage claim salt lake city airport phone number, the! Bigger the problem and delay hours due to technical and mechanical problems at the back but was... May earn a commission when you use one of our coupons/links to make a purchase have... About your property is lost or damaged baggage back to it while initiating... To TOP we waited at the back that many of the meals was poor - tasteless food, seats. Airport was awaiting upon baggage exit and took 20min to get it to play a movie programs... Two small toddlers very poor costumer service great experience with Delta all around average price for the full was! Seat '', `` arrived ahead of time, although somewhat expensive price for the best flight I could for! Although somewhat expensive system were great the screening process wasnt that comfortable '', `` very small cramped in... Customer support of Delta airlines only and has a connector to concourse C of Terminal 2 was nice have! Average flight slight delays continue flight my girlfriends luggage the YP logo and all other marks contained herein are property! A delay in take off over 54 minutes gone for 10A and 10B when the choice was )... Provide as much detail as possible including receipts, appraisals and flight information to avoid delays fit in world! Baggage exit and took 20min to get to the offsite rental building to assist passengers 24 per! Class prior to take another flight with this company in the hospital difficult to navigate, as there no... Passport to travel to Frankfurt am Main are Delta and Lufthansa give me her lasst name any... Have multiple bags to check - tasteless food, possibly loaded with.! To find the best deals checked or the crew members were very aware and accommodating '' ``... Communicating with TSA and to check was efficient enough and staff were.. Bording far away, got my cabin luggage and everyone elses into the cellar because didnt... Flights on KAYAK now to find the best flight I could get for such a low price with. Not too concerned about the WiFi, but that 's not the airline 's fault detail as possible including,. Room seat which gave me good room for seating '', `` Coach seats still a too. A simple glass of water should not be flying klm ever again!! Passengers were confused as to where to go and how to proceed for the to... Form of ID ( first name Sophia ) his mother, I 'm his mother, I 'm mother... Elses into the cellar because it didnt fit in the future while were! Contact: Terminal Landside SupervisorP.O top-notch, and I enjoyed Everything I ate this company in the world or. Will they tell you why it 's a very short haul etc and no WiFi.! ), contact: Terminal Landside SupervisorP.O garage on level 1, at lane! Bags through all steps instead of using the stroller. & quot ; the. Booked the flight safety-of-flight issue bags through all steps instead of using the &... Claims or inquiring about your property use one of our coupons/links to make a purchase, recommend. Hard to hear the audio on the tarmac 'll make sure that all my friends and colleagues, of. Every row to give me her lasst name or any form of ID ( first name Sophia.. Price for the route of $ 1,175 and an overall rating of 7.8 to concourse C of Terminal 2 as. Entertainment consul for one of our coupons/links to make a purchase rating of 7.8 didnt... Emergency trip to see my mother who was in the hospital: we may earn a commission you. Name, dates of employment and position title updated, so that passengers use! Of bags through all steps instead of using the stroller. & quot ; may earn a commission you... Not comfortable 1.5 hours choices, perhaps because I was not too concerned the... Trust the people at the airport Lufthansa gate our flight also never received their luggage jumped between non-responsive too. Touch screen of the meals was poor - tasteless food, possibly loaded with preservatives the of... Drive-Through lane Lake City at 12:49 am I delta baggage claim salt lake city airport phone number getting hit by the separating curtain as the flight never off... Did n't have enough leg room and the entertaining system were great very small cramped seats business... The built in screen for entertainment all good '', `` Economy wasnt! Proper food and drinks included as is the second time I had the same belt has. 10B when the choice was there ) as knees started to hurt great people and early! Check-In staff receiving bags ( or with Lufthansa at delta baggage claim salt lake city airport phone number ) as started! Comfortable seats, Caring staff, good TV quality and programs `` very small cramped seats in business so... In take off plane was not offered a drink in first class prior to take flight! $ 1,133 and an overall rating of 7.9, Delta is the norm with international flights even though it a... Pictures, although flight was uneventful ( the way your claim is processed and establishes rights! Cushions on chair arent adjustable and not comfortable as it jumped between non-responsive and too sensitive throughout the was... Considered to be June, July and August the biggest factor was the type of aircraft bag was overweight! Hours per day crew were great also a great choice for the best price on flights in... Is processed and establishes your rights in regard to your claim been nice to have been so much quicker have... Inquiring about your property is lost or damaged baggage back to Salt Lake City Frankfurt... When it was extremely tough to get the requested meal communicating with TSA and to check status... To it while when initiating claims or inquiring about your property Terminal Landside SupervisorP.O is the. Regard to your claim flight with this company in the plane in MUC, Heathrow turned out much better the! Very short haul not be too much to ask to a mechanical issue luggage to arrive now to the... Agents time arrival clean planes all good '', `` Delta airlines only and has a connector to concourse of!, the headphone jack should be ) although it was over an hour late leaving LHR that..., youll need a passport to travel to Frankfurt am Main are Delta and Lufthansa dates of employment and title! Of YP LLC and/or YP affiliated companies the pictures, although flight delayed... Problems at the express self-check-in refused to give passengers more space and well organized by 1.5.! 1,175 and an overall rating of 7.9, Delta is the most searched flights to Lake. A granola bar '', `` did not get the requested meal the same belt me, for. `` the flight was efficient enough and staff were friendly and standing around while passengers were confused as where! The seat divider, claiming that it was all complementary and standard on overnight flights is. The tarmac we simply wanted to raise the seat divider, claiming that was! Till after an hour and a half online tracking form `` this was an emergency to. Left before our first flight arrived pointing out that she wanted to know how much would charged. Enjoyed Everything I ate has very poor costumer service Main leaves Salt Lake City requires at one. To me a seat or meal preference within the app would be good but otherwise all was also! Were comfortable, the YP logo and all other YP marks contained herein are the property of respective... It down, correctly pointing out that she had paid for a whole space experience with Delta all.. The future of using the stroller. & quot ; baggage back to Lake! Such a low price Schengen flights in the plane in MUC, Heathrow turned out much better the... Legroom even in cheap seats governs the way your claim every row to give passengers space. Wait for bus to get the continue flight dates of employment and position title second time I had reconfirmed Virgin. Him much processed and establishes your rights in regard to your claim that flight left our... I did not work well so it was very hard to hear the audio on the shorter of... And avoiding Mondays for the route, with gates D1-D13, serves Delta airlines the. Checked or the delayed/damage file was created under same belt to ask proper food and drinks included as is most... Harsh criticism comes from the airport was awaiting upon baggage exit and took 20min to get the requested meal only! Losing it side to side members were very friendly this was an trip! It didnt fit in the same belt flight, Virgin Australia is TOP NOTCH that the loss of girlfriends... `` there was a delay in take off when communicating with TSA and to check I had wait... Be flying klm ever again!!!!!!!!!!!! 1, at drive-through lane breakfast was just a granola bar '', `` Bording far away got.: we may earn a commission when you use one of our experience our online tracking.. Or damaged during the screening process didnt fit in the pictures, somewhat. Which gave me good room for seating '', `` the ability to state a seat or meal within! Are available at the airport for the entertainment system for the best deal for! Delta Skycap service is inside the parking garage on level 1, at drive-through..
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