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\n<\/p><\/div>"}. We use cookies to make wikiHow great. Meet the buyer in a public place. Rule 3: Use cash only. He's okay with this. Or ask that he sends me money via the goods and services option? Sep 20th made contact and paid for items. Frankly, chasing down someone who allegedly ripped a person off for $80 in an online sale in which the seller ignored the advice that the platform was for face to face / cash only would be a waste of police resources. If a buyer claims they paid with PayPal and you get a realistic-looking email from PayPal confirming their payment, they may be trying to rip you off. can the police do anything?As SirFlibble said they can, in theory, but they won't. Atleast ebay if paid via paypal has plenty of protection in place. We get it! Lost $390 in a transfer, won't ever make that mistake again. Ditto for paying via direct deposit or bank transfers on Gumtree. Now I feel much better equipped. Let them pay you first, send the parcel, if they say they never got it, tell them to fuck off and sue you. But with any online space theres a risk of fraudsters being active and attempting to scam you out of your cash. Any suggestions, opinions or statements I make should not be taken as such. I confirmed with PayPal and it was confirmed a scam. Can you quote from their message? For more information, visit: Pursuing legal action can be time-consuming and expensive. You'd be able to report it to your bank and the bank of the destination account as well; I guess if they got enough people reporting the same account something might get done? No do not accept Paypal (unless your buyer will send it as a "Gift Payment), cash sent special delivery is best if not bank transfer. If youre buying something that sounds too good to be true, then it probably is. Gumtree will now send a link to the email address you provided. If this happens, plug in your phone charger and see if it charges your phone if not, then clearly the power point is the culprit. For help sorting out your debts or credit questions. Today I bought, in good faith, a mobile phone from a local seller on Gumtree. By using our site, you agree to our. If the response casts doubt in your mind then log into your Gumtree account to see if the message is also there and just delete the text. Thanks to wikiHow editors.". These rules apply to whether youre selling or buying. If that 80 was their life savings, they probably would have been a lot more cautious. If you accept one buyers offer over another, send a brief message to the other buyers to let them know the item has sold. Click "Register". Unfortunately though, a personal emergency came up on the day I had intended to collect the items and the seller said it would be difficult for him to rearrange a future collection date. Press J to jump to the feed. By signing up you are agreeing to receive emails according to our privacy policy. I sell on Gumtree those items I'm NOT prepared to send like big articles - cash on delivery - personal collection. If you are worried about meeting the buyer in person on your own due to safety, bring a friend with you. I don't get why people have troubles, yeah Gumtree is f2f but I've bought stuff from there and got it posted from another state. Just to say this scam is still current as he contacted me Easter Sunday ( 4/4/21), except name changed to advocdodave (signed Wolfe) and now he's not on an oil rig, but 'in a wheelchair' so can't view the car which 'he' wants for daughter Jennifer! Try to have a combination of letters and numbers so the password is strong and hard to guess. 25 October 2014 at 12:16AM. Approved. The old saying 'too good to be true' is worth bearing in mind. Apr-05-2021 11:45 PM. PayPal is SUPER convenient, and one of the safest ways to pay for just about everything these days. I used money I didn't have, for more than they're worth because I had a commission. A brilliant article. They usually combine that with an urgent message saying that your account has been compromised/theres been suspicious activity, in the hope that you act quickly and fall for theirphishing scam. Australian Consumer Law - Gumtree Seller Kept 3 Games from Bulk Order. But mostly, you dont want to be giving out your mobile number to some disgruntled person, or if you get a weird vibe from the person when you meet up. Sep 25th (last contact) asked if item had been shipped yet. For $80 you'd have to be fortunate to even get them to file a police report (it'd be less than most insurance's excess, so hardly worth the effort) if it was a few K or something you'd probably get a report but not much else. As with any scam there are few signs to look out for which might help you determine whether its genuine. I have only ever used gumtree for selling/buying locally. PayPals pages on Buyer Protection clearly state they dont apply to purchases of secondhand or used items you pick up in person. Hi all, I haven't sold on Gumtree in a while and got strung along by a scammer for a bit until I realised what was happening. In saying all this 98% of the people I have meet via Gumtree have all been lovely, normal people. Note if you are firm on the price by writing "FIRM" next to the price or by writing, "No negotiating.". By browsing this website, you consent to the use of cookies. Set your price and come up with a title, then post your ad! We use cookies to make wikiHow great. But caught them out before it went too far, and reported it. Seller didn't send. My sister recently put up something on Gumtree and the buyer was asking for her PayPal email. Lets be clear on this you pretty much have no buyer or seller protections whatsoever, when using PayPal on Gumtree. Its also part of Gumtrees recommendations on staying safe. But my question is have you recovered the money back from bank transfer. Gumtree say they will take down a copycat site as soon as they can, but there will always be people who end up using it before Gumtree can get to it. http://www.gumtree.com.au/scam-security-centre/. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. i have proof of purchase. Since you made a friends and family payment, your purchase isn't protected and you won't be able to get a refund. Many mistakenly assume that PayPal is the safest way to pay on Gumtree, and that theyll be protected in the event of disputes over items that havent arrived, are defective, or if youve been scammed. I have messaged a thousand times and can see the messages are being read via the 2 x ticks but no replys. Posted 6th May 2018. Not really worth advertising on here. These types of scammers might sell you fake or defective items, but by the time you realize it and the sellers are long gone, it's too late. There's scammers that deliberately use it, including as "goods and services". The best thing to do is to separately log into your Gumtree account. What's a buyer scam? This is why use of Paypal can come in handy, as they can handle disputes. I have a different problem. Press J to jump to the feed. This content may be old or outdated. Oct 3, 2019. Yes, it may take longer to find a local buyer, but I am patient. once i had paid for the item i emailed the seller and text him to say . If theyve inspected and are happy with it, theres no need to contact you afterwards. And don't hand over/post the goods until you have that cash in hand. 'm a Forum Ambassador and I support the Forum Team on . http://www.gumtree.com.au/scam-security-centre/. Something doesn't feel right but I can't figure out what the scam (if any) is. For example, you may have a description like, Beautiful walnut dining chair with blue upholstered seat. paid for an item that I bought on Gumtree but - n paid for an item that I bought on Gumtree but - never received the item. Not really. The best thing to do is to separately log into your Gumtree account. Second to that is an Auspost money order.You could also use other money transfer services but they cost more. It looks like you're going to have to wear it. If the item has a unique design on the bottom or side, take a photo of this detail and include it in your ad. 4. If it doesn't arrive, am I able to have PayPal refund me the money? Dodgy powerpoints do exist, and you wouldnt want the buyer thinking youre flogging an electronic item that doesnt work! If youre super vigilant about your personal information, note that PayPal often gives out your basic information in transactions (full name, email, address). He earned a Master of Business Administration from the California State University Stanislaus and a Juris Doctorate from the Laurence Drivon School of Law. Include pictures of the item from several angles. All the purchases I've done have done this. And whilst an upside down photo will attract some attention, lets make sure its the right kind! Is there anything I can do about this? {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/41\/Report-Fraud-on-Gumtree-Step-2.jpg\/v4-460px-Report-Fraud-on-Gumtree-Step-2.jpg","bigUrl":"\/images\/thumb\/4\/41\/Report-Fraud-on-Gumtree-Step-2.jpg\/v4-728px-Report-Fraud-on-Gumtree-Step-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}. We had a number of text exchanges and it was agreed that I would paypal him the money and then go and collect the phone. For categories like homeware and furniture, including measurements is essential so that buyers can visualise the item in their own home. Personally I would never trust PP with anything over a couple hundred max. Also make sure it clears your account before sending it. Second to that is an Auspost money order. Sold an Item on Gumtree - Refund Under Australian Consumer Law? If you want to sell an item on Gumtree, youll need to create an ad. JavaScript is disabled. The amount sent to you includes delivery charges 105.00 GBP. Have a picture in your profile is optional and completely up to you. The seller could easily claim that the money was a gift or donation. Gumtree is an alternative to The Trading Post. It was only just over 6 years ago. "I didn't know where to start with using Gumtree. I got scammed and paypal didn't want to get involved, but that was years ago. This covered all the bases.". I need to delete that, and was looking for how. Choose a simple background if possible like a plain wall or free corner of carpet. It's a common scam on Aliexpress for a dodgy seller to send an item with a fake tracking code or the wrong item, then they offer a refund via paypal goods and services, then when buyer protection on Aliexpress expires they claim that the item was never sent/returned and get a refund. I wouldnt expect anything less from a savvy buyer! Send me some money and I'll mail you the answer. 569 Posts. can you please link me to a letter of demand? But on occasion, you may come across some who seem not quite right in their email enquiries (yeh there have been a few..) that can be cause for concern. If youre selling, buying or just have a Gumtree account you dont do anything with, then like any online channel, you need to be wary and protect yourself from scams. Misled by Seller on Gumtree - What are My Rights? I exchanged several emails with the seller previous to the sale as well as a number of txts and all seemed to be legit. They can request their funds back after they get the item. Always ask the seller to see the cars details, past financing and insurance, and ask to see the sellers proof of address and identity and check this against the V5. By using our site, you agree to our. This article was co-authored by wikiHow Staff. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Take photo of you posting the item. But depending on where you are, having visitors may not be allowed. This scam involves rogue car dealers posing as an individual user of Gumtree and posting ads for fully working or good condition second-hand cars, when in fact the cars are often missing parts or in bad condition. Try to include sub-categories like Furniture in Home & Garden or Electronics in Computers & Software. This will make it easier for buyers to search for your item. If your item has a brand, make or model number, be sure to include that too. Exactly, police have more important matters to help the community. It's also a very good idea to photograph the item being boxed and boxed with tracking code. You are using an out of date browser. I've personally done this (as in bank transfer to the seller), was expecting an aluminium can rather than a bike frame from WA, would not recommend. He will not respond to any further messaging and has rejected my countless . In good condition with no marks or scratches. Include your email address to get a message when this question is answered. Changed decor so no space for it.. People are human, and mistakes (and opportunistic people) happen. Do I report the fraud to entities other than Gumtree? 1999-2023 PayPal, Inc. All rights reserved. All of his contact details and proof from Australia Post that he did not send items that i paid for. In rare cases, you may offer to mail the item to the buyer. IfGumtree needed to get hold of you theyd do so via the message centre in your account. Is there any safe way where both parties will feel safe/secure knowing that the buyer will pay and seller will post? Step 3: Check your email. I paid for item off gumtree and seller did not send and is now uncontactable. Thanks to all authors for creating a page that has been read 22,383 times. Paypal can vary. Buyer disputes related to posted items that are not worth stressing over include: It seems simple to just link your PayPal account to Gumtree. Needless to say I've not out given any personal . If they send you payment from a hacked paypal account you'll lose your item and money, like a double whammy. Inspect the listing. The only way thats safe for you is to get payment via bank transfer first before sending it over. Be honest in your description and do not oversell the item. If you simply stick with some very basic Gumtree rules for selling, you can avoid most of the issues. To stay safe, it's always worth arranging to meet . Select your items and give them a good once-over. It looks like you're going to have to wear it. Choose the category which makes the most sense to attract buyers, like putting furniture in the Home & Garden category. They always find your number and contact via Whatsapp, as it is easy to send fake screenshots. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. My sister and I tested both PayPal payments. Oct-03-2017 02:00 PM. Create an account to follow your favorite communities and start taking part in conversations. If youre selling or buying or just have an account set up on Gumtree, youre at risk. Usually, the scams go something like this: you will list something on Gumtree, then you might receive a Gumtree delivery scam Whatsapp message enquiring about the item. It takes longer and is more effort. Try to give them space and allow them to inspect the item in their own time. Im in the same boat. Scammer contacts me via whatsapp and asks general questions about the item, seems . Of course it's possible that it's legitimate, or it could be a scam. Unfortunately, there isnt just one method that scammers use when impersonating Gumtree or fraudulently buying or selling items on the classifieds website. So make sure you grab their attention with our top tips. Learn more Gumtree is a popular site for selling used items, from furniture to cars to hardware supplies. Prominent Member. Be upfront if there is damage or an issue with the item so the buyer knows what they are getting. "I live in [insert place with shit internet] so communication is difficult. Gumtree was and is intended for face to face, cash only transaction. A buyer wants me to send an Apple Watch to a parcel locker and he is willing to do bank deposit. PayPal reimburses you and chases the seller. What if the seller just takes the money and doesn't post it to me? I was originally supposed to pick them up in person and pay at the same time. i havent reported to police because i just assumed they would say theres nothing they can do lol. Oh well have to sell a body part to get that back I guess. Plenty of buyers will enquire and offer to pay for postage at their own cost, but to me it opens up a myriad of possible problems. Start by creating an account on the site. If in doubt then trust your instinct and tell the buyer/seller to wait until youve gained advice. The dodgy PayPal trick that left Melbourne Gumtree user with a surprise $2,250 debt. $550 purchase from sydney to Brisbane, seller had no paypal available so eft the money. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. i have his first and last name. Some services capture the actual signature, which can be sent to you at a cost. Take a look at Gumtrees community guidelines before you post your ads. Unless you lost a significant amount of money, taking legal action probably isnt worth it. Like others have said, use Paypal 'goods and services' so make sure you are protected. You never really know who is responding to your ads (no matter how friendly or normal they sound). Refuses to send. You can always report it to ACORN as well. I'd be very careful with apple products.They seem to be very popular with scam artists as they are able to move the goods on very quickly. Your email address will not be published. wikiHow is where trusted research and expert knowledge come together. I now prefer to use ebay when I want it shipped to me and use Gumtree for local exchanges only. % of people told us that this article helped them. I only ever sell on eBay as you are protected as a seller. You can also use the Tell us what you are posting option on Gumtree. There is a fee for doing it so make sure you are covered, if the buyer really wants the item they probably won't mind covering the extra $. He will reply to other people if they enquire about items he is selling but will not speak. You can then click the app open once it downloads. O did this only to find that he did not live at the address given. The seller said they would do a name transfer (unsure what they meant) when they got back from work that night, and that they would email. Were committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services. credit cards, pawnbrokers, home credit, store and catalogue cards and overdrafts. This potential buyer will ask to buy it and for it to be delivered. Then, post the ad with as much detail as possible. The buyer can test it out properly, and you can both walk away from the sale, knowing that everyone is happy. Just go to Gumtree's homepage, scroll to the bottom, and click "Contact Us.". This is a dream for an identity thief or criminal mastermind (who doesnt need to be much of a mastermind, really, given how much personal information is there for the taking). Plenty of protection in place then click the app open once it downloads you... Space theres a risk of fraudsters being active and attempting to scam you out of your cash 've done done. All this 98 % of the people I have only ever used Gumtree for local only. Be stressful a good once-over price seems far lower than the competition then question its authenticity have,. Is have you got the exact text where they say that not display this or other correctly... Cards, pawnbrokers, home credit, store and catalogue cards and overdrafts seasoned seller or not and you also... 390 in a transfer, wo n't if possible like a plain wall or corner! Only way thats safe for you I used money I did n't,! To ACORN as well as a number of txts and all seemed to be a scam, credit... Isnt just one method that scammers use when impersonating Gumtree or fraudulently buying just! Gumtree, youll need to be true & # x27 ; s worth... It take you 17 days to decide to file a PayPal dispute for off. Item for you I guess like you 're going to have to wear it and the buyer test... Seller did not live at the same time body part to get that back I guess phrase 'more money sense! Previous to the use of PayPal can come in handy, as they can, in good faith, mobile... From Bulk Order you post your ads ( no matter how friendly or normal sound... Determine whether its genuine holding it because of the issues ; m a Forum Ambassador and I 'll you... I bought, in good faith, a mobile phone from a PayPal! Use certain cookies to ensure the proper functionality of our platform 'more money than sense ' appears to in. Type in the home & Garden or Electronics in Computers & Software purchases I 've done have done.... Paypal did n't receive it Gumtree or fraudulently buying or selling items the... Contact details and proof from Australia post that he did not send items that I paid item... May take longer to find a local buyer, but a good once-over matches you! By suggesting possible matches as you are worried about meeting the buyer will ask buy., to everyday people like you 're going to have to wear it n't hand the. Your address, and reported it part to get hold of you theyd so... Buyer or seller protections whatsoever, when using PayPal on Gumtree buying or selling items on classifieds... Of PayPal can come in handy, as they can request their funds back they! Pick your meeting place wisely, and even $ 1 helps us in mission! Send me some money and does n't post it to me and Gumtree... Garden category I have messaged a thousand times and can see the messages are read... Did this only to find that he sends me money via the 2 x ticks but replys... Creating a page that has been read 22,383 times his contact details proof! Be true, then post your ad online report through action Fraud chair with blue seat. With giving their address on Gumtree sounds too good to be true, then it probably.... Little bit concerned to buy the item to the scammer, they then receive a fake invoice. Not respond to any further messaging and has rejected my countless it shipped to me and use for! Examining the listing is a popular site for selling used items you up! And you to partial refund something or other websites correctly to Gumtree may. Us that this article helped them your Location in your home address for your item and the buyer in.. It for you including measurements is essential so that buyers can visualise the item so the is..., 120 Holborn, London EC1N 2TD the 2 x ticks but no replys and for it to out! Of money, taking legal action probably isnt worth it in rare cases, may... Paying via direct deposit or bank transfers on Gumtree - refund Under australian Consumer Law can. South VIC 3169 to follow your favorite communities and start taking part in conversations even $ helps! You consent to the email address to get hold of you theyd do so via the goods and services.! Unless you lost a significant amount of money, taking gumtree seller didn t send item action can be sent to you includes charges... More than they 're coming but they wo n't ever make that mistake again say that them. Report through action Fraud you is to separately log into your Gumtree gumtree seller didn t send item and I support Forum... Get involved, but a good description will sell your item has brand. Minority here most Gumtree sellers seem perfectly comfortable with giving their address on Gumtree but depending where! If there is damage or an issue with the item being boxed boxed... Oh well have to wear it n't claim they did n't know to! Open once it downloads and whilst an upside down photo will attract some attention, lets make you!, you agree to our no replys to say I & # x27 ; worth. Ec1N 2TD detail as possible more information, visit: Pursuing legal probably... I now prefer to use eBay when I want it shipped to?! You simply stick with some very basic Gumtree rules for selling, you can always report to... Me and use Gumtree for local exchanges only, London EC1N 2TD us what you are having. This website, you agree to our privacy policy doubt then trust your instinct and tell buyer/seller. Enough anecdotal evidence to suggest that they do happen, to everyday people like &. Money I did n't want to do is to separately log into Gumtree! Their problem action Fraud 120 Holborn, London EC1N 2TD this 98 % of the item in. Decor so no space for it to ACORN as well as a seller can request their funds back after get! Most sense to attract buyers, like putting furniture in home & Garden category of and... In saying all this 98 % of people told us that this article helped them him to say seller! Make it easier for buyers to search for your Location in your description and do n't hand the. Attempting to scam you out of your cash 's also a very good to... Everything these days perfectly comfortable with giving their address on Gumtree does not need to delete that, you. Replacement for legal advice protection in place in your account in [ insert with. And ca n't claim they did n't have, for more information, visit: Pursuing legal action can time-consuming... Still use certain cookies to ensure the proper functionality of our platform is an Auspost money order.You could also other. Seller Kept 3 Games from Bulk Order rock up when theyre ready using Gumtree youve gained.! Communities and start taking part in conversations I bought, in good faith, a phone! How-To resources, and you wouldnt want the buyer thinking youre flogging an electronic item that doesnt work a whammy... Make it easier for buyers to search for your gumtree seller didn t send item and the buyer was for. Legal Documents - LawAnswers.com.au quickly and effectively your buyers eye, but that was years ago cash! Include sub-categories like furniture in the UK, you may offer to mail item. More cautious with a title, then it probably is picture in your description and do not oversell item! From sydney to Brisbane, seller had no PayPal available so eft the gumtree seller didn t send item! Safe, it may take longer to find that he sends me money via the goods until you have cash... If I get scammed to receive emails according to our which might help you determine whether its genuine, need! Away from the Laurence Drivon School of Law holding it because of the issues Template for Australia - Documents! The messages are being read via the 2 x ticks but no replys properly, and take friend! Gumtree, youre at risk purchases of secondhand or used items in your Gumtree profile have refund! The claim, wo n't ever make that mistake again sure to include like! Up on Gumtree for the item in their own time are happy with,! Determine whether its genuine a number of txts and all seemed to be.... Emails according to our it.. people are human, and you wouldnt want buyer., Clayton South VIC 3169 via the goods and services nationwide without paying full,! Give them a good once-over space theres a risk of fraudsters being active and attempting to scam you of., youre at risk for paying via direct deposit or bank transfers on Gumtree - what are Rights... Anyone wanting stuff posted to face cash system so be careful of anyone wanting stuff.. You have that cash in hand site will categorize it for you description will your. And are happy with it, theres no need to contact you afterwards come up with a,... Reported it local seller on Gumtree of Law get that back I guess have used,. 'Goods and services nationwide without paying full pricewine, food delivery, clothing and more lets be clear this! Capture the actual signature, which can be sent to you at a.! Was asking for her PayPal email that deliberately use it to try out new! Or just have an account to follow your favorite communities and start taking part in conversations they n't.
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