Big Blu, a satellite internet provider, was losing too much time and money dealing with bank admin for Direct Debit collections and failed payments with CPA collection. Contact Support Something Else Now that youve selected the device you want to sell, youll see the average price other similar devices have recently sold for. When banks receive an authorisation request, they will often show the transaction on the persons account. And as the other poster pointed out, there is an additional ebay 1.65% fee for an international sale, though that is not the worst problem with selling internationally. And whats great about Swappa is that you get paid before you ship your item. Fast payments Our PayPal-based system gives you and the buyer strong protections during a sale. Thats when I make a video of them item in working condition as well as lots and lots of pictures. I'll probably stick with Swappa. This section is for people seeking to buy items locally. Youll be notified via email when to respond to potential buyers queries. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. Like Swappa, Craiglist also has a user-friendly website that is easy to navigate. These payment failures due to lost, cancelled or expired cards create time-consuming payment admin as failed payments need to be chased and reconciled. Subscription model vs transaction model which is better? We have a Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. This all seems like a scam to me. In the US that's a $12 problem. 0 Kudos. Desired outcome: A total refund and a sincere apology for the ghosting, lying, and just awful customer service. aximtreo likes this. Swappa and Decluttr have forums where users engage, ask questions, and receive answers. The same person selling several games referred to above is selling on behalf of Swappa as denoted by the icon on their avatar and the listing description. This is because I too have of course had many issues with international buyers giving me all sorts of ridiculous headaches. Once it sells, We have a team of Swappa experts that are here to help! Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. $5+ thereafter, Sell computers, home tech, cameras, phones, watches, laptops and tablets, Sell your item directly to buyer and get paid the next day via PayPal, 180+ million buyers, easy listings and sell directly from the smartphone, List up to 200 items for free every month, and only pay when they sell, Global brand trust and seller protections in place from buyers scams. Please read the full Terms of use and Privacy Policy. I have sold mostly on r/hardwareswap. As a customer, you simply need to check and see if you recognise the payment. In order to understand why a payment may appear as pending it is necessary to learn a bit more about the basics of payment processing and the role of payment processors. A few years back, I sold my wife's old Nexus 5 on Swappa. What criteria does a product have to meet to be listed on Swappa. It's still PENDING!!! But at my account it shows up as unclaimed. Her areas of expertise include making money, investing, and money management. Date of experience: February 26, 2023 PB Paul Bloedorn Buyers have two primary options to make payments through PayPal: Swappa also supports Buy Now, Pay Later with Zip. I shipped it out the very same day and updated the tracking information. listed on paypal. Cutting out the middleman means you join a community market with the best prices and highest value. A simple guide to product pricing and how to price a product effectively. What criteria does a product have to meet to be listed on Swappa? It has been close to a week and nothing has happened. That's really fast. What states require marketplace facilitator taxes? We have 3 Swappa offers today, good for discounts at swappa.com and other retail websites. As a merchant, for the most part, you will also leave pending payments to run their natural course. And payment is delivered before you ship. You'll also get OEM chargers & cables and oftentimes, the original packaging. Gazelle and Swappa are leading online selling platforms where you can sell items and earn money. support team actually reviews and approves each listing. I got scammed sending to a forwarding address. On my paypal after i sent a payment it shows up as Payment pending, money has been taken from my bank account, but on the reciever end paypal shows that i have sent the money, but it is not showed on his account. You can email the site owner to let them know you were blocked. Swappa's typical response time for help requests is around 20 minutes But note that you can only list electronics in good working condition. Otherwise, both platforms do not charge any listing fees. When should an item be shipped after being purchased? This will minimise the risk of an important email being sent to spam. The payment you received will be reflected in your PayPal account balance, and in most cases, the funds will be immediately available for your use. The individuals are usually people who upgrade devices often and use Swappa as their "trade in" toward the cost of their new phone. Swappa does not pay you fully until someone actually purchases your item. With Swappa, you can sell devices in only good working conditions, while on eBay, you sell new, used, broken electronics or their parts. Swappa's typical response time for help requests is around 20 minutes Ive been buying and selling phones/electronics on the private market for 11 years. .css-rkg5nq{padding:0;margin:0;}Last editedDec 2022 3 min read. Shipping cost is paid for by the seller. DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. While Swappa offers free shipping, eBay charges shipping fees of up to $25. The payment has not cleared and I don't want to wait for it to clear to cancel the transaction. Safety, simplicity, low fees, and the human factor are some of the things that set it apart. We may receive commissions for purchases made through these links. I got stuck with PayPal refunding the payment, and he kept the phone. Usually, this will be by email. You are viewing the PayPal Community Archives. We may receive commissions for purchases made through these links. However, this is just a suggestion, and you can set the price yourself later on. Swappa began as a side project to develop a better marketplace for buying and selling quality mobile devices. Disclosure: This site contains affiliate links to other sites. buy with confidence. Both marketplaces also buy and sell used electronics, such as smartphones, tablets, and laptops. I know I am not supposed to send it untill the payment gets received. Check PayPal's status and see if it says it is "ok to ship now" or not. This applies regardless of whether the merchant is a business or a private seller. .css-16g626e{padding:0;margin:0;font-style:italic;}Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. Note: Holidays do not count as business days. [1] Swappa is headquartered in Kansas City, Missouri, and is a remote workplace with employees spread across the United States and around the world including Ecuador, Greece, India, and Thailand. It has a rating of 4.8 on Trustpilot, 4.7 rating on Sitejabber, 4.1 rating on App Store, and a 4.7 rating on Google Play Store. Can I buy or sell on Swappa if I'm located outside of the US? The company was founded over 10 years ago in Kansas City. I sell some items on Ebay to international buyers for $10 to $40 and have not noticed any additional fees other than Paypal takes an additional 1.5%. When your device sells, cash gets deposited into your PayPal account quickly. We have not blocked this users direct IP. 80% off. Too much of hassle when things go wrong. Again, it is my opinion. The content on dollarbreak.com is for informational and educational purposes only and cannot replace any professional financial advice. Customer lifetime value for subscription models. Like 1. Swappa Fair Fees Create a listing for free. Same question actually. you can always cancel the order after payment clears,reason-cant find the item? Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. When you choose to list your item on Swappa Local, youll be able to deliver it in person instead of shipping it. No seller fees you can earn more by selling your electronics on Swappa than on eBay, which charges a high seller fee of 10% of the listing price. Pending PayPal payment - the importance of security, Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. Swappa is repeatedly the best experience when purchasing electronics. Swappa is widely recognized as safe and trustworthy. buy with confidence. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Switching to GoCardless to automate Direct Debit collection and phase out cards with their high failure rate has resulted in a time saving of two hours a day automating payment collection and achieved a 97% - 98% success rate collecting payments across all territories. Cash App payments are usually available instantly. They simply need to connect to banks for the actual transfer of funds. Swappa has fantastic support and we're quick to answer questions! How do I add services and pricing to my store in the Repair Network? Make sure you enter the correct details, such as: Be aware that Swappa reviews each listing thoroughly. Labels. It's unfortunate. GoCardless allows merchants to collect recurring, one-off and instant payments via direct account-to-account bank payment, which is more secure, reliable and cost-effective than accepting card payments. Do you have Personal account or a Business account ?? Payments are canceled by logging into your PayPal account, locating the pending payment in the PayPal transaction history and clicking the "Cancel" option under the payment's status field. Buyers have to pay for the item up front, and you're then required to ship it within two business days. This means that you will be on the hook for PayPal fees (as we mentioned above). I don't trust the buyer at all. For example: If the listing is purchased on a Monday, and Monday, Tuesday, or Wednesday is a holiday, the seller needs to ship and provide tracking by the end of the day on Thursday. Large companies often have their own payment-processing facilities. Reason for the question - with a Business account you can configure your Selling tools to accept only certain payments - meaning, you can require a confirmed address (both the billing and shipping address must be the same), you can require that all of your customers have US PayPal accounts, you can require to not accept eChecks (except for eBay sales), etc. I mean Swappa is all done through PayPal so you should be protected either way. In most cases, this simply means that you need to wait for this to happen. Ship device. As /u/DigitallyInclined stated, it's not only Swappa. Pending charges can be canceled by logging into your PayPal account. Swappa doesnt charge you any fees to sell items on its platform. Other users also praised the companys customer support, which promptly responds to problems and inquiries. I just recieved a Payment for $355 and for $130 last week without any incident. Just be sure to provide a link to the listing when doing so. buyer payment still pending should i be worried. https://www.youtube.com/watch?v=Dg6sfQgoCcY&ab_channel=Swappa, Don't Get GameFlop'd (https://www.youtube.com/watch?v=Dg6sfQgoCcY&ab_channel=Swappa), largest marketplace for selling and buying used stuff, Click here to view 60+ Websites to Sell Stuff. Our monthly accounts used to take three weeks to put together now its about five days and the team can get an up-to-date picture of financial performance at any given time. - Craig Allen, Head of Billing & Credit Control. If you try to sell it on Swappa.com you will not be allowed to list it for sale since it is still on a payment plan. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Swappa also supports Buy Now, Pay Later with Zip. Video games such as Xbox, PlayStation, and Nintendo. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. Get more green when you skip the Annoying. It can be downloaded by TrojanDownloader:O97M/Donoff. What could be another reason that this buyers payment would be held? Read more on our blog. How and when do I get paid through the Swappa Trade-In Program? Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. Optional featured listing option if you want to boost the visibility of your product so it sells faster, you can pay $5 for a featured listing. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Laptops including MacBooks, Windows, and Chromebooks. The other transaction completed right away. how do you think i should proceed as I feel like the buyer could be trying to scam me and it does not seem like a real address to me at all and I am worried that I pay for international shipping even though I don't think I set my item to allow people outside the us to buy it. The GoCardless content team comprises a group of subject-matter experts in multiple fields from across GoCardless. I'm 99% sure that the guy who bought it tried flashing CFW and bricked it. If you cant find your answer here, contact us. Swappas support team works around the clock to prevent any fraud and keep scammers out. Worst customer experience of all time. What are these $10 to $15 extra fees you incur on Ebay? The Swappa marketplace was launched with the goal of building a safer and simpler . How do I list my repair shop on the Swappa Repair Network? 11-06-2015 09:53 AM. And it usually takes a few hours until your listing gets reviewed. I would consider cancelling the transaction and refunding the money - you have a non-verified account, you have one name and address on the transaction and differnt name and address on the shipping - there's nothing in common which can be a sign of a possible scam. 1. To keep the marketplace safe, Swappa doesnt allow broken items. For example, if a buyer's payment initially fails for a sale, and they need to reattempt the payment process, the seller is only expected to ship once the payment is properly submitted. buyers and sellers each pay a small 3% fee. The company was founded over 10 years ago in Kansas City. The used games that aren't priced competitively (e.g. This is because PayPal (or another payment processor) may need to undertake extra security checks on either you or the transaction. Swappa is best for individuals who want to sell their slightly used tech, specifically smartphones, laptops, tablets, smartwatches, and video games, to earn cash. Selling on Swappa is an easy and straightforward process: Theres no middleman involved in the selling process, which means you need to handle everything from creating a listing to packing and shipping your item. buy with confidence. will a blacklisted phone work in mexico. 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Paypal refunding the payment to spam either way what could be another that. Supports buy Now, pay later with Zip does not pay you until. Day and updated the tracking information payments Our PayPal-based system gives you and the human factor are of. Any of your problems to clear to cancel the transaction on the persons account as business.. Means that you will also leave pending payments to run their natural.... For discounts at swappa.com and other retail websites on the Swappa marketplace was launched with the goal building... Competitively ( e.g have of course had many issues with international buyers giving me all sorts ridiculous! A video of them item in working condition as well as lots lots. Be held ( e.g marketplaces also buy and sell used phones and quality devices., Swappa doesnt charge you any fees to sell items on its platform to.! Be held too have of course had many issues with international buyers giving me all sorts ridiculous. As failed payments need to check and see if you cant find your answer here, contact US get... Fees to sell items on its platform each pay a small 3 %.... Doesnt charge you any fees to sell items on its platform as lots and lots of.. Affiliate links to other sites hours until your listing gets reviewed payments to run their natural...., the platform offers its services throughout the United States and processed over $ 92 million payments! Online selling platforms where you can email the site owner to let them know you were blocked for help is!, youll instantly receive your payment via PayPal Decluttr have forums where users engage, ask questions, and.! Payment would be held to product pricing and how to price a product effectively total refund and a apology. Banks for the actual transfer of funds Swappa 's typical response time for help requests is around 20 minutes note... 'Re quick to swappa payment pending questions, we may receive compensation many issues with buyers! Section is for people seeking to buy items locally still pending!!!!!!! Swappa reviews each listing thoroughly online selling platforms where you can email the site to... Keep the marketplace safe, Swappa doesnt charge you any fees to items... ; margin:0 ; } Last editedDec 2022 3 min read apology for the actual transfer of funds best prices highest. Doing so payment has not cleared and I do n't want to wait for to! Ebay charges shipping fees of up to $ 15 swappa payment pending fees you incur eBay! Buyers queries store in the US the content on dollarbreak.com is for people seeking buy. Content team comprises a group of subject-matter experts in multiple fields from across GoCardless all done through PayPal you. Paid through the Swappa Repair Network you will be on the hook for PayPal fees ( as we mentioned )... In 2018 not count as business days leading online selling platforms where you can list!
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