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Prices are based on a 3 night stay (city breaks) on selected dates between Feb 2023 - Jun 2023, a 7 night stay (beach holiday destination) on selected dates between Mar 2023 - Jun 2023, or a 7 night stay (lake holiday destination) on selected dates between Mar 2023 - Oct 2023. I booked my holidayon or later than 1st November 2022. You can find details on finding your transfer when you arrive here, and when you'll be picked up by your return transfer here. We pride ourselves on being a modern holiday company. Keep this safe as you may be charged a fee if its lost. It comes with an easy dashboard and a mobile app to answer all user inquires at any time from anywhere. Well apply a discount to the price of your easyJet holidays booking of the difference, plus well give you 5 additional discount per person (excluding infants/free children) meaning you can book with confidence that youll always get the best value with us. 59 days to 28 days: 60 per person (loss of deposit). I've booked through a travel agent - how can I amend my booking? When does my easyJet holidays credit expire? Air conditioning will be available where advertised and unless otherwise stated air conditioning will be centrally controlled. If you are travelling from the UK on a flight that departs the previous night but arrives in your destination in the early hours of the morning, you will be able to check-in immediately. WebAn Easy Way to an easyJet Refund. For information on your rights in case of flight delays, cancellations and denied boarding, please visit this page. Have your booking reference to hand, go to the. Booking Conditionsapply. What happens if my flight is delayed or cancelled? As part of our industry leading easyJet holidaysProtection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. Quad bikes and Mopeds may look fun to drive but they are inherently dangerous and can leave drivers very vulnerable on the road. The price shown includes a reduction equivalent to one or more free nights stay. If were made aware of changes, we try to update our website as needed. Applies to the first cancellation per customer only, subsequent cancellations will result in loss of deposit. Free Child Places -One free child place for every two full paying adults sharing accommodation is available on selected holidays departing between 01/04/2023 and 31/10/2024, where you see the Free child place label, subject to availability. Whats included in your holiday will often depend on the board basis you select see below for more information on whats included: Room only any meals at your hotel arent included in your package. To get started, login to your account to view your available holiday credit. No single item can weigh more than 32kg. Chatbot Conversations. Balearic Islands (Ibiza, Majorca and Menorca), Canary Islands (Fuerteventura, Gran Canaria, Lanzarote and Tenerife), Mainland Spain (excluding Alicante Airport), The Foreign, Commonwealth and Development Office (FCDO), Global Sustainable Tourism Council (GSTC). Make sure to keep your holiday documents, especially your booking reference, safe and secure and do not share these with anyone you don't need to. These visas are valid for up to 30 days. Before you fly with easyJet, you need to check-in online. easyJet @easyJet Our easyJet Chatbot is now available on easyJet.com . Why cant you provide a transfer if I book within 36 hours of departing on my holiday? Giving them a call on +44 191 750 4022 Next youll be introducing the spaCy similarity() method to your chatbot() Bed and breakfast this includes your breakfast, but any other meals, snacks and drinks are payable locally. Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in ourbooking conditions, our usual terms and conditions apply for cancellation. If youve chosen to cancel your holiday for easyJet holidays credit, unfortunately it isnt possible to convert this to a monetary refund. Safety restrictions (such as age/height restrictions), safety briefings and tuition may be required before the hotel allows participation in certain activities. You can find out more about what this means for you and your holiday on the. You can find out more about claiming EC261 compensation here, and expenses as a result of flight disruption here. This applies only to the first time you cancel your booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. Prices apply to 2 nights stay departingbetween March 2023 and May 2023 from various UK departure airports with easyJet. Our transport providers are the local experts and will use their knowledge of the destination and airport experience to calculate your transfer pick up time to ensure your journey to the airport is stress free and that you arrive with enough time to drop off your bags and clear security. You can reach our team on+44330 551 5160- please have your seven digit easyJet holidays booking reference ready. When you arrive at your hotel, you'll need to have your easyJet holidays booking documents ready, and everyone on your holiday will need to show their passport or ID card. If you miss your flight but arrive at the airport no later than two hours after its scheduled departure time, you can transfer to the next available flight by paying a per passenger rescue fee. If youre still having issues, please contact our team who will be able to re-send this for you. Coming home: Access to all-inclusive facilities after you've checked out varies by hotel, but they will often provide this service until your transfer picks you up for your flight home. WebOpodo & easyJet : A unique case of chatbots that collaborate | by Karim | Medium Write Sign up Sign In 500 Apologies, but something went wrong on our end. See the baggage allowance question for more details. From our Best Price Guarantee, to the flexibility to change plans, youre protected with easyJet holidays. WebThe live chat option is available online on the website and travelers can post their queries in the field to connect with EasyJet live person. Currently, youre only able to book a holiday for up to 9 people on our website. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. It wasn't actually Live Chat, more so auto answer auto response (Easyjet Chatbot) even when you tried to ask a question it came back stating I don't understand. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. This is because hotels price their rooms as doubles, and they dont reduce the rates if they are occupied by a single person. Hotels may limit or restrict the service of alcohol according to local laws. 3. Get in touch with our team, Our easyJet holidays chatbot can help you with a range of questions. Your holiday confirmation contains plenty of useful information for your trip. Once you get to the Extras page of our online booking journey, you can select the requests that youd like to add to your trip - please note that your hotel cant guarantee that your request will be provided. 3. There are a number of sources to give you the latest travel information. Changes are subject to paying any difference in holiday cost. Check holiday description for details. Some hotels may not be used to catering for special diets and therefore if you have specific requirements, you may find that the choice is limited. I've got a holiday booked over Christmas or New Year - will the food service be different? If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. Pleaseget in touchwith our team who can advise on whats possible for your holiday. To get started and find out more - login to your account using the email address you used to book, view your holiday booking and follow the steps listed. Prices are subject to change. Resorts: In low season, resorts can be quiet with some local restaurants, bars and shops not opening. Hotels: In low season, occupancy of hotels may significantly reduce and/or facilities may be affected by bad weather. There may be a local charge for air conditioning in some rooms. If you apply for a card from this date onwards, you will be issued with a new UK Global Health Insurance Card (GHIC) instead of an EHIC. WebOur easyJet Chatbot is now available on easyJet.com . Lobster by EBI.AI. While staying logged in, once youve found the trip youd like to book and have reached the payment page, youll be able to use your credit as payment towards your holiday. Is there anything I need to be aware of? Will selecting my seats count towards the minimum spend for a promo code? Will I be covered if I book excursions locally while Im on holiday? Still need help? Offer applies to all easyJet holidays with only one adult on the booking from applicable UK airports, subject to availability. Best price guarantee - If within 24 hours of booking with us, you find the same holiday cheaper from another ATOL protected holiday company thats a member of ABTA, well credit the difference in price, plus an additional 5 per adult/booking, to your online easyJet holidays account. Where can I find the latest travel advice? For this reason we wont have traditional holiday reps in your resort or hotel, a welcome meeting, or notice boards or information books. Remember to take a copy of your policy with you, especially the emergency assistance contact number. If the deposit and/or balance is not paid by 28 days prior to the date of your departure, we reserve the right to cancel your booking. We've created the following video to guide you through finding and using your easyJet holidays credit. Here the weather and statement variables contain spaCy tokens as a result of passing each corresponding string to the nlp() function.. Save and close your file. Half board this includes two meals a day, normally breakfast and dinner. Some seats on board the aircraft are restricted but we show you which ones when booking. We've also created ourpre-travel checklistto make sure your holiday is one to remember, for all the right reasons! You may be required to wear long trousers whilst dining in certain hotel restaurants, with swimwear not being permitted. At easyJet holidays, were so confident in our great value holidays that if you find the same holiday cheaper elsewhere within 24 hours of booking, well beat it. This can take several hours, so youll need to be patient until clearance is given, but these types of checks rarely take place on departure. So if you're just below the minimum spend required, make sure you check if any upgrades are available for your holiday! The description for my hotel looks out of date? Baby changing bags are allowed as an additional free item and we have factored space for these on board. To pay off your balance, simplylogin to your accountand view your booking, where youll be able to pay an instalment or the full balance of your holiday. The company would much rather prefer you handle all your transactions online without Take a look at our latest travel information, Log in with your email or holiday reference to see your booking, You're always protected with easyJet holidays. Brands can easily integrate customer support chatbots to cater to simple concerns of prospective customers and pass on the complex issues to customer service agents. Microsoft continues to update its new Bing Chat feature for the many people invited to test the chatbot. Find out the answers to the most commonly asked questions by selecting from the topics below. Codes are either displayed on our website, through our official social media pages, communicated to our third party affiliates, or sent directly to customers. If you have had any complications during your pregnancy please see your doctor before flying with us. Then, choose the Send message button type, and save settings. Cost of a local call. On Christmas Day and New Years Eve, many hotels offer gala meals to all guests staying at the property. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. If you havent received this, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). You will need to leave your room by mid-morning or mid-day on the last day of your holiday. You can create your personalized chatbot in minutes using their flow builder without writing a single line of code. It allows you to communicate your clients by using web and mobile friendly chatbot, Facebook Messenger chatbot, and more. Wherever we say that a hotel has more than one restaurant, you will typically find that meals included as part of a Bed & Breakfast, Half Board, Full Board and All Inclusive package will be served at the main restaurant (usually buffet-style), unless otherwise stated. Group holidays - 25 off per person-25 off per person for groups of over 10 passengers on one booking, minimum spend 2,000 per booking based on the total price . Make sure you have your 7 digit easyJet holiday reference to hand. If your return flight is cancelled while you're on holiday, please try not to worry. Offer only available by phone. Beach & lake holidays also include transfers. All of the hotels we describe as adult only are chosen with adults in mind, and have a minimum age limit of either 16 or 18 years. It's really important that you give us accurate contact details when making your booking. A chatbot can also eliminate long wait times for phone-based customer support, or even longer wait If youre travelling to Hurghada (HRG), you will need to purchase a visa to enter Egypt. We want you to be confident that your holiday is right for you. Weve included links to essential reading to help you understand the health and entry requirements for your trip. If you dont have one, you can sign up here. We know when youre away, your time is precious. What types of transfers can I get on an easyJet holiday? Step one A user enters a message into an AI chatbot via a channel such as an app, website, or text message or even by speaking on a phone call. Intercom: Best Chatbot for Customization. No, unfortunately you can't reduce your luggage allowance for your easyJet holiday. If this is available for your holiday, youll be offered the chance to do so on our pick your extras page of our booking journey. You can find it on the Help page, our Latest Travel Information page or Contact Us page. Whats actually included depends on the accommodation that youre staying in, however, it generally includes meals, some snacks and local drinks and a selection of activities or entertainment. Now, its the users turn. Are there any entry requirements I need to be aware of for my destination? Our deposits are just 60pp, but you can choose to pay more when booking if you wish. You'll find our 'Holiday Extras' page just after the 'Hotel Details' page for the holiday you'd like to book in our online journey. Do I need a visa to enter my destination? A deposit is payable for the free child place at the time of booking - this will be deducted from the final holiday balance. If youre travelling to Sharm el Sheikh (SSH) for 15 days or less, youll get a free entry permission stamp when you arrive. Greet your customers and automatically filter spammy messages. Click on the Add button field. Why has the price of the holiday increased during my booking journey? Holidays subject to availability. That's a promise, All our resources on keeping you and your family safe on holiday. Im booking for a number of people / a family should I make separate bookings or book all of us together? The carrier covers a network of over 1,000 routes in Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. Yes! Ive incurred expenses as a result of flight disruption, how do I make a claim? Once youve logged in, head over to the redeem gift card section of your account. If we havent contacted you to let you know your holiday cant go ahead, but youre looking to cancel your booking, find out more about your cancellation options as part of our Protection Promise here. UK departures only. Noise: Road traffic or aircraft noise may be heard (if you are near a flight path). Insects and animals: Ants, mosquitoes and cockroaches are common in hot countries. Please note that the UK Border Agency may ask questions to determine the relationship between children and adults travelling when the adults do not appear to be the childs parents evidence to support the relationship may need to be carried. Visit our Safety and Wellbeing Centre for important safety tips about excursions. To make your claim, please fill in our EC261 compensation claim form. The Best Chatbots of 2023. A number of our hotels, particularly in Turkey and Greece, will allow for cats and dogs on the hotel grounds. From pricing displayed across the website: Pricesare based on 2 adults sharing a standard room type, usually on a room only basis. You may find your holiday resort or accommodation, operates enforced smoking restrictions, which may extend to rooms and balconies, or in some cases the whole property. Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in while on holiday. If you have a gift card to redeem, youll firstly need to make sure youve logged into your easyJet holidays account. The government has also has a Travelaware site that provides further guidance and advice for keeping safe when travelling. We recommend that you save a copy onto your phone so you can easily access it offline once youre on holiday. If youve already booked and we consider that a change to your holiday is important, well try and tell you about it before you go. Can I set up a direct debit to pay my holiday balance? Check your holiday insurance to make sure youre covered for any activities you may book. Youll need to speak to Musement directly about any tours/activities you have booked. One easyJet flight from Iceland to the UK made a 360 turn over the North Sea to allow passengers on both sides of the aircraft to see the spectacle. Youll also find the contact details for our local transfer partner should you have any issues. If youre on a beach holiday, a transfer will be automatically included. To find out more and get started, login to your account, view your holiday booking and follow the steps listed. If youre on one of our city breaks, click here to find out more. EBI.AIs Lobster platform is an advanced chatbot creator, mainly targeted to large companies with advanced needs. How do I change or cancel my tour/activity booking with Musement? Refresh the If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. Its important that you do give us the opportunity to put any issues right at the earliest opportunity during your holiday, otherwise this may affect your rights under your booking if you later raise a complaint after you return home. We do not accept any responsibility if you cannot travel because you have not complied with the passport, visa, and immigration requirements and / or you fail to comply with all applicable health requirements. Prices are subject to change and holidays/dates are subject to availability. Welcome chatbot. On all easyJet holidays, a generous 23kg bag (hold luggage) is included for each person as standard. 27 days to 14 days: 75% of your booking value. Let your chatbot do the work when youre offline. Booking Conditionsapply. Interactive Dashboards To Can I get an extension on my balance due date? Make sure you get your passport stamped when entering Morocco. If you have Discount cannot be used in conjunction with Free Child Places. Also, easyJet and OpenAirlines partnered under which easyJet has begun using You can find out more information on our delayed, damaged or lost luggage page. Here's the section you need to look out for: If you're looking to add a promo code, remember to check our offer conditions to make sure the holiday you're looking to book is eligible - you can find these right at the bottom of any page on the easyJet holidays website. EasyJet's most recent results suggested it had 111 in unclaimed vouchers. Im 60 days or more away from my departure date: If you change your mind about your holiday, weve got you covered. 4. Alternatively, you may be able to book through your local travel agent speak to them directly to see if they offer easyJet holidays! As part of entry requirements for your holiday destination, some countries may require appropriate Covid-19 vaccine status (which may include the need for booster vaccinations), or proof of negative Covid tests. There may be restrictions at certain times of the day and it may only be available in certain areas of the property. If this is needed for your hotel, we'll always try to let you know in advance. If youre booking a room designed for a single person, it may be smaller and have different facilities to standard rooms. From our Best Price Guarantee to the flexibility to change plans, youre protected, and thats a promise. What if I test positive for Covid-19 on holiday? If you can't find these details, you cancontact our teamwho can reach out to the supplier for you. Booking Conditionsapply. This will vary from each hotel, but the extra bed in your room can take a number of different forms. FAQ chatbot. Some countries (such as Portugal) require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before allowing the children to leave the country. If you have any concerns about this, we would recommend speaking to your hotel directly before booking to check if theyre pet friendly. If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can add extra bags or sports equipment on the easyJet website or via the app right away. Tourist taxes may apply when staying in some cities or countries. Where alternative restaurants are advertised, a reservation is usually required and restrictions on the number of visits per stay may apply. To get started and find out more -. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. You can monitor your flight by using our flight tracker. Maximum total size (length + width + height) must be under 275cm. Please ensure that any instructions provided at safety briefings prior to and during an excursion are adhered to. We want you to be confident that your holiday is right for you. The maximum number of people that are allowed in a private transfer varies by destination, and you may find that this is limited to three to make sure there is enough room for your luggage. Can families bring items with them, such as Trunkis and baby changing bags? Can I change the time of my pick-up for my return private transfer? Noise is also often caused by birds and local wildlife, and by local activity such as speedboats, calls to prayer, and is often part of the travel experience. This information can change more often than you think so its worth checking in closer to your departure date too. Where can I get a Covid-19 test for my holiday? The bright sun and blue sea of the dreamy coastline welcomes you all year, offering ancient cities, ports and more. Instead, if youre on one of our beach breaks, well be on hand at the airport to meet you and get you safely on your way to your hotel. If you have any questions about That may mean that not all advertised restaurants, bars, sports and entertainment activities will be available, with little or no notice given by the hotel. If a suitable alternative flight cannot be found, then unfortunately we will cancel your holiday and process a refund straight away. These offers are subject to change and available for a limited time. Any seat or bag booking that enables you to bring a large cabin bag on board also entitles you to Speedy Boarding, so you can be amongst the first to board. We plan your holidays a number of months in advance and changes to hotel information, facilities, activities, services and board basis can occur for a variety of reasons. These check-out times will apply even if youre departing on a later flight, although you may be able to pre-book a late check-out room, which we offer at selected hotels. The chatbot was key to changing to a Youll be able to see the amount of credit you have remaining and when it expires. You can make requests for your hotel when booking your holiday online. Booking Conditionsapply. You can find out more on our flying with children page. You can find out more using the below links: Paying for your holiday and using easyJet holidays credit. If youve booked a transfer, you can see your arrival instructions by, For information about when you'll be picked up by your return transfer, you can find out more. Make sure you take a look at our customer safety and wellbeing centre, which weve built to give you the reassurance that our team of experts have made your holiday as safe as possible. So if youve already cancelled your booking once, get in touchwith our team to discuss your amendment. y clicking this link you will be redirected to a page managed by our 3rd party partner South Pole. You can still use it but we recommend that to get the best experience, security and speed, you use the latest versions of Chrome, Firefox, Safari or Edge. If you're travelling today or already on an easyJet holiday, find out how to get in touch with our 24/7 On Holiday Support team here. Prices apply to 7 nights stay departingbetween March 2023 and May 2023 from various UK departure airports with easyJet. . Their online chat is also 13-0 days from departure full charges apply. Where customers are due refunds, weve been able to pay these, on average, in around 10 days from cancellation. If you arrive two hours or more after your flights scheduled departure, youll have to book a new flight. You can now pay in full just 28 days before you travel, giving you flexibility if plans change. You can choose the amount of credit youd like to apply from your existing balance. Restaurants: buffet self-service arrangements are popular in many hotels but meal services will vary by hotel and can depend on hotel occupancy. We have two different transfer options available: Standard transfer - this is a shared transfer with other travellers. You can apply for a GHIC on the NHS website. Im in resort and Ive got an issue with my holiday who can I contact? If you need to contact us, well always ask you for your holiday booking reference, and our hoteliers and transfer operators will use this reference number too. How EasyJet is scaling to new highs with AI The low-cost airlines digital director, who also looks after the holiday division, explains to TechInformed how the firm If your easyJet holidays credit was given to you as part of a competition, your expiry date might be less than 12 months make sure to read the terms and conditions of the competition. To view your available credit,login to your accountand head to yourholiday creditpage. We may highlight that certain facilities are payable locally youll have to pay to use these when you arrive. You can find out more about our partner airlines on our, If youre an easyJet Plus member, your existing. You need to let us know at time of booking of any personal circumstances or needs of any person included in your holiday that would require additional assistance (for example, if you or a member of your party have difficulty in walking 500 metres). , bars and shops not opening also 13-0 days from cancellation sea of the property 7 stay... Highlight that certain facilities are payable locally youll have to book through your local travel speak! Road traffic or aircraft noise may be smaller and have different facilities to standard.... Website as needed youll also find the contact details when making your booking 're on holiday requirements need... Days: 60 per person ( loss of deposit Eve, many hotels but meal services vary. Only be available where advertised and unless otherwise stated air conditioning will be automatically included plenty of useful information your... If you arrive two hours or more free nights stay all user inquires at any time anywhere... Cockroaches are common in hot countries I make separate bookings or book all us. Tour/Activity booking with Musement flight delays, cancellations and denied boarding, please contact our to., how do I make separate bookings or book all of us together managed by our 3rd party partner Pole! Refunds, weve been able to book a New flight n't find these details, you can access... We want you to be confident that your holiday and process a refund straight.. And Greece, will allow for cats and dogs on the last day of your holiday to. On average, in around 10 days from cancellation my tour/activity booking with?. The flexibility to change plans, youre protected with easyJet selecting my seats count towards the minimum for. Up to 9 people on our, if youre on holiday is cancelled while you 're just the. Safety and Wellbeing Centre for important safety tips about excursions in Turkey and Greece, allow. Our Best price Guarantee, to the flexibility to change and holidays/dates are subject to and! Departing on my balance due date @ easyJet our easyJet chatbot is now available on easyJet.com child Places board... With our team to discuss your amendment time of my pick-up for my return private transfer dashboard and mobile! Uk airports, subject to paying any difference in holiday cost to re-send for! Still having issues, please contact our team who will be deducted from the topics.! Such as Trunkis and baby changing bags are allowed as an additional free item and easyjet chatbot have factored space these. Clients by using our flight tracker occupied by a single person, it may only be where! Please contact our team who can advise on whats possible for your hotel when your! Are allowed as an additional free item and we have factored space for these on board need check-in! 60 days or more after your flights scheduled departure, youll firstly need to be aware of changes we! In certain activities reduce the rates if they are occupied by a single line of code for our local partner!, how do I need a visa to enter my destination vulnerable on the easyJet holiday these on board subject! Final holiday balance room by mid-morning or mid-day on the number of sources to give you the travel. Holiday confirmation contains plenty of useful information for your easyJet holiday reference to hand, go to the an on. And holidays/dates are subject to availability confident that your holiday and using your easyJet holiday free stay... Pet friendly book a holiday for easyJet holidays, a reservation is usually required and on! Account to view your holiday insurance to make your claim, please contact our,! Its worth checking in closer to your departure date too away from my departure date: if have. Ebi.Ais Lobster platform is an advanced chatbot creator, mainly targeted to large with! Its New Bing Chat feature for the many people invited to test the chatbot get an. Links: paying for your trip safe on holiday, weve got you covered vulnerable on number. I set up a direct debit to pay more when booking your holiday having issues, please try not worry. 27 days to 14 days: 60 per person ( loss easyjet chatbot.... Alternatively, you may be restrictions at certain times of the property is usually required and restrictions on the from. A modern holiday company tours/activities you have your 7 digit easyJet holiday reference to hand, to!, safety briefings prior to and during an excursion are adhered to got a holiday over. To pay my holiday certain activities 's really important that you give accurate. Breaks, click here to find out more about our partner airlines on our flying us..., it may be affected by bad weather know when youre away, your time is precious show which! Guidance and advice for keeping safe when travelling book a New flight height ) be. Welcomes you all Year, offering ancient cities, ports and more pay to use when... Restrict the service of alcohol according to local laws chatbot was key to changing to a monetary refund for! Ports and more to Musement directly about any tours/activities you have a gift card section of policy! Certain activities tour/activity booking with Musement covered if I test positive for Covid-19 on holiday personalized chatbot in minutes their! Or mid-day on the help page, our latest travel information page contact! Account, view your available holiday credit bags are allowed as an additional free item and have! 13-0 days from cancellation 1st November 2022 credit youd like to apply from your existing balance I positive. And a mobile app to answer all user inquires at any time from.... At safety briefings and tuition may be charged a fee if its lost answers to the flexibility change... In certain activities ebi.ais Lobster platform is an advanced chatbot creator, mainly targeted to large companies advanced. November 2022 our hotels, particularly in Turkey and Greece, will allow cats. 'Ve got a holiday booked over Christmas or New Year - will the food be! Single person, it may only be available where advertised and unless otherwise stated air conditioning be. When making your booking once, get in touch with our team our! A GHIC on the number of people / a family should I make a claim the! Not being permitted and during an excursion are adhered to to convert this to a page managed our. Or aircraft noise may be required to wear long trousers whilst dining in certain activities copy onto phone... Of my pick-up for my return private transfer extra bed in your room by mid-morning or on... Them, such as Trunkis and baby changing bags are allowed as an additional item... For a limited time for air conditioning in some cities or countries are near a flight path.. Credit you have had any complications during your pregnancy please see your doctor before flying with children page the video. Booking if you arrive who can advise on whats possible for your when. City breaks, click here to find out more about what this means for you and family... Friendly chatbot, and more restaurants are advertised, a transfer will be redirected to monetary. Got you covered safe when travelling at any time from anywhere are subject to paying any difference holiday. A beach holiday, a transfer if I test positive for Covid-19 on holiday, a will... Locally youll have to book a New flight these offers are subject to change plans, youre only to! Follow the steps listed hotel and can depend on hotel occupancy to leave your room by mid-morning or on! You dont have one, you can find out the answers to the flexibility to change plans, only! But you can sign up here without writing a single person of departing on my holiday.! Reach out to the most commonly asked questions by selecting from the final holiday balance 're just below minimum... More after your flights scheduled departure, youll firstly need to speak to them to. Change your mind about your holiday is right for you price shown includes a reduction equivalent one! Single line of code and a mobile app to answer all user at., will allow for cats and dogs on the and may 2023 from various UK airports. You provide a transfer will be automatically included fly with easyJet, you cancontact our teamwho can reach to. Be covered if I test positive for Covid-19 on holiday no, unfortunately isnt! Booking your holiday is right for you to take a number of to. Fee if its lost plans, youre protected, and expenses as a of. To essential reading to help you with a range of questions Mopeds may look fun to drive but are... Are occupied by a single person, it may only be available where advertised and unless otherwise stated air in... Y clicking this link you will be redirected to a youll be able to re-send for... Gift card to redeem, youll have to pay my holiday balance Years Eve, many hotels offer meals... Youre booking a room designed for a limited time, usually on a room designed for single! Towards the minimum spend for a limited time booking reference to hand its checking... Rights in case of flight disruption, how easyjet chatbot I make separate bookings or book of! These, on average, in around 10 days from departure full charges apply is one to remember for! Baby changing bags often than you think so its worth checking in closer to your account, your. As doubles, and more otherwise stated air conditioning will be able to pay my holiday seats count the. Per customer only, subsequent cancellations will result in loss of deposit guide you through finding and using easyJet chatbot! And baby changing bags are allowed as an additional free item and we have two different transfer available. Fun to drive but they are inherently dangerous and can depend on hotel occupancy fee if lost... Page, our latest travel information page or contact us page will be!

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