If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare from the boundary. You must first use your ticket within 28 days from the date you buy it. Solo tickets are valid across Merseyside. You may continue to use a Trio Young Person Term Time Ticket until the end of the academic year in which you are 19 from which point you must buy an adult ticket.4.4 Subject to clause 4.5, you can only use a Trio Ticket on the dates for which it is valid and until 02:59 am on the day following the expiry of the Trio Ticket. Find more information here. Once a smartcard has been registered to create an account, additional smartcards can be added to that same account. Introducing Merseytravel's Tickets for Adults Merseytravel offers a range of tickets for buses, trains and Mersey Ferries in Merseyside. 4.2.3 an academic term (Railpass Young Persons Term Time Ticket) which can only be purchased in paper format and will be valid Monday to Friday before 8 p.m. for journeys to and from school or for other educational purposes during that term, excluding any half term. Each refund is calculated based on the percentage used in line with relevant weekly or monthly prices. 1.2 Please read these Terms carefully before purchasing your Trio Ticket from us. For foreign licence plates the Account Holder must provide Merseytravel with the correct VRN and country code, failure to do so may result in passage being refused. Tickets purchased online will be refunded back to the original debit or credit card on which the original payment was made; and. Term Time Ticket Application (PDF, 1.14MB), Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. to see the other options available. More ITSO bus and rail tickets are now available for passengers in Liverpool area to buy online via the MetroSmart portal, as part of the Combined Authority's Smart Ticketing programme. Please call 0151 330 1000 to check. This agreement is between you and Merseytravel. Tickets are valid Monday to Friday on term time dates only. If you find that your journey will take you outside your chosen tickets zone or area, simply pay the normal fare for the extra part of your journey before the journey begins. Use the Merseytravel Journey Planner: 1.2 Please read these Terms carefully before purchasing your Solo Ticket from us. We may transfer our rights and obligations to another organisation if required (such as a requirement due to change in law or governance) however, we will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under this agreement. You must present your travel pass for each journey. We will contact you in advance to tell you we are suspending the Account unless the problem is urgent or an emergency. 3.3 Your Saveaway Ticket is not valid for use on: 3.3.1 One-off special event services, unless otherwise agreed by the participating operators;3.3.2 Private bus, coach, rail or ferry services; 3.3.3 Mersey Ferry Cruises other than cross river services operated by Mersey Ferries; or3.3.4 Any other services as agreed by the participating operators 3.4 You must use your Saveaway Ticket within the area(s) chosen for your journey. Changes(a) Merseytravel may at any time make minor changes (unlikely to affect your use of them) to the Fast Tag, Account, Toll Barrier and these terms: (i) to reflect changes in the law or regulatory requirements; and(ii) to implement minor technical adjustments and improvements (for example to address a security issue). Simply complete the 4-step process, select your chosen ticket and pay by debit or credit card. I have received my email confirmation and I notice that I have entered my personal details incorrectly? (h) You must travel through an attended toll lane and present your ID pass to the Merseytravel Customer Service Officer to activate the free journey. 2.2 If you have questions in relation to these Terms or the My Ticket scheme, please contact us by emailing us on ask@merseytravel.com, writing to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by calling us on 0151 330 1000. Liability Whilst every effort has been made to ensure that the information contained in these Terms is correct, we cannot be held legally responsible for any inaccuracies or omissions in these Terms. (d) Merseytravel is responsible for making good any damage to your property directly caused by us under this Agreement which arises from our default or negligence; however Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel. Misuse of the concession may lead to prosecution. 11. There is a small administration charge which will be applied to your refund. Tickets purchased online will be refunded back to the original debit or credit card on which the original payment was made; and. Prices vary and are based on your station of origin and destination. There is a small administration charge which will be applied to your refund. For Mersey Ferries a separate boarding pass must be obtained on production of your Saveaway Ticket. Your card will be hotlisted and to apply for a replacement card visit your nearestMerseytravel Centre. Renew it online or at a Merseytravel Centre a few days before term starts. If you are an apprentice aged up to 18 you already receive half price travel. You will need to pay 1 for a new card. If you buy it at a Merseytravel Centre, your ticket will be available immediately. Tickets purchased online will be refunded back to the credit or debit card on which the original payment was made; and10.3.3 the Solo Ticket is surrendered to us with the request for a refund. Changes(a) Merseytravel may at any time make minor changes (unlikely to affect your use of them) to the Fast Tag, Account, Toll Barrier and these terms: (i) to reflect changes in the law or regulatory requirements; and(ii) to implement minor technical adjustments and improvements (for example to address a security issue). The Fair Processing Notice in respect of the scheme details how your data is handled can be found using the link below. 16. Lines are open 7am - 8pm, Mondays to Fridays, 8am - 8pm, Saturdays, Sundays and Bank Holidays. If you buy a ticket online, it will be available 24/36 hours after you buy it. 5.4 Use of a Railpass (whether a paper format ticket or contained on a Merseytravel Smartcard or Apprentice Travelcard) is only permitted by the person who initially uses the Railpass for the journey (the Ticketholder). The following may be documents that can be used to prove your age: valid school ID, passport, drivers or provisional license, national ID or any other official document that contains both a photograph of yourself and your date of birth. 3. Please keep your receipt to hand as proof of purchase. The Account Holder shall make future payments to their Account in advance, by monthly Direct Debit or online top up using a debit or credit card via the Mersey Tunnels website. You will be able to see which tickets are held on your card and when they will expire. You can have more than one ticket on your card at any time. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the scheme within the Consumer Rights Act 2015. 1.4 Reference in these Terms to the Merseytravel Smartcard is a collective term and shall mean either aMetroCardor Walrus card on which your Solo Ticket has been added or is to be added to. and make full use of the benefits that the scheme provides; including T-FLOW only lanes to help reduce queue time at the toll plaza and detailed online statements providing a history of journeys made. Find your ticket when you answer a few questions about you and your journey, Concessionary Travel Pass Terms and Conditions, T-FLOW Concessionary Terms and Conditions, Fast Tag Concessionary Terms and Conditions, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging, T-FLOW Mersey Tunnels Pre-Pay account for Pay by Plate video tolling scheme, Account Holder means the individual responsible for management of the T-FLOW account, Application means the formal application process followed by the Account Holder, Account means the account set up for the operation of electronic tolling / pay by plate through Mersey Tunnels T-FLOW Scheme for the Account Holder, Liverpool City Region means the districts of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral, VRN means the vehicle registration number(s) linked to the account for toll payment, Merseytravel means Merseytravel, the operator of the Mersey Tunnels, No 1 Mann Island, Liverpool, L3 1BP as well as its employees, agents, sub-contractors and assignees, Toll Barrier means the Mersey Tunnels toll barrier at Birkenhead and Wallasey toll plazas, Resident Concession means the discount available, upon application, to eligible residents of the Liverpool City Region. I bought my Solo Term Time Ticket online and it looks like my payment has been taken twice, how can I get a refund? Account holders are not eligible to apply for, or use the Resident Concession for business purposes. We can prevent your lost card from being used and send you a replacement if necessary. (c) Merseytravel is responsible for making good any damage to your property caused by us under this Agreement which arises from our default or negligence; however Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel. 8.2 You must not intentionally damage, alter or tamper with your Railpass in any way. You should keep your email confirmation as proof of purchase to help if you have any queries. 3.3 If your journey crosses the Merseyside boundary to Cheshire, Halton, Greater Manchester or Lancashire, that part of your journey is not covered by the SoloTicketand you will be subject to additional fares from the point you leave Merseyside to yourfinal destination. 5.1 Each time you pass through a rail ticket barrier, it counts as a separate journey. We aim to have normal service resumed as swiftly as possible. You are responsible for ensuring that your My Ticket covers your entire journey and where it does not, that you have purchased any additional tickets required to reach your destination before setting off. 2. 10.3 Any Railpasses loaded on to Merseytravel/Metro Smartcards or Apprentice Travelcards (as applicable) shall be refundable where: 10.3.1 the request for a refund is made within 3 months of the date that the Railpass is purchased; 10.3.2 the ticket has not been partially used; 10.3.3 a valid receipt or confirmation email as proof of purchase is provided; 10.3.4 your bank or BACS details are provided to allow us to process your refund in accordance with clause 10.5. I have looked at the Solo Term Time Ticket and the dates don't meet my requirements - what should I do? 10.6 Refunds for partially used Solo Tickets are calculated on a pro rata basis, taking in to account the amount of the Solo Ticket used. 7. I have looked at the Term Time Ticket and the dates dont meet my needs - what should I do? A Young Person's Solo can now be used by anyone aged 18 and under. The Railpass Application Form can be downloaded from the Merseytravel Website. Please keep hold of this to help staff with any queries. The ticket must be used on the day you buy it or next day you must specify the day you want to travel. Before the registration process you must read and accept the terms and conditions. Bus Timetables Arriva services in Liverpool Stagecoach Timetables Trains Simply click the Register button on the home page and follow the 2-step registration process. We aim to have normal service resumed as swiftly as possible. Terms and Conditions of Use1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your My Ticket issued by Merseytravel (we or us) when using bus services in and around Merseyside. 4.2 Young Persons Solo Tickets are for persons aged 5 to 18. proxx1e 2 yr. ago Find your ticket when you answer a few questions about you and your journey, Mersey Ferries Direct Cross River Service, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. Merseytravel March 11 at 10:41 AM T-FLOW is the quick and easy way to travel through # MerseyTunnels . Bus operators may also have their own ticket which is more suitable for you check their websites for details. We aim to have normal service resumed as swiftly as possible. Over 60s; People with Disabilities; The . Merseytravel does not exclude, or limit in any way, our liability to you where it might be unlawful to do so. Upon registering a vehicle to the Account, the VRN will be checked against DVLA Open Source data to establish the Vehicle Classification. No trains are running from the station. Railpass Application Form 23. 5.3 You must follow any of our, or the operators, instructions when using a Saveaway Ticket when making a journey and you must let any driver or other member of staff of the operator examine your Merseytravel Smartcard or paper ticket (as the case may be) at any time during your journey if asked to do so.5.4 Use of a Saveaway Ticket (whether a paper ticket or contained on a Merseytravel Smartcard) is only permitted by the person who initially uses the Saveaway Ticket for the journey (the Ticketholder). There is no activation fee applicable for a replacement Apprentice Travelcard.11.3 We will replace any remaining validity of Solo 4 Weekly Tickets and Solo Term Time Tickets on your replacement Merseytravel Smartcard or Apprentice Travelcard (provided that it has been reactivated in accordance with clause 6.3). Only those applicants who have previously provided evidence of residency within the Liverpool City Region will benefit from any discounted toll. 9. Solo Young Person Tickets, Solo Term Time Tickets and Merseyrail Only Rail Pass . 5.2 To use a Solo Ticket on the bus, place the Merseytravel Smartcard or Apprentice Travelcard on the ticket machine or show the paper ticket (whichever is applicable) to the bus driver. 12.3 No waiver by us of any of these Terms will be effective unless it is expressly stated to be a waiver and is communicated to you in writing. When you buy your first smartcard you will receive a MetroCard. You must provide your smartcard and the receipt or email confirmation for that ticket. Valid from 2 January 2013 A2 A1 A1orA2 C1 C3 FD2 D1 B2 G1 G2 B1 C2 A3, C2 or Travel Updates. Trio, Solo or Railpass Term Time Tickets. Renewing your Trio Ticket10.1 Trio Tickets can be renewed at any Merseytravel Centre or Merseyrail station. ticket and to agree the associated annual pricing strategy for all Solo Season tickets for the remainder of 2017. At the moment this level of detail is unavailable but we are hoping to introduce this in future. If you do not receive your ticket within seven days please email smart@merseytravel.gov.uk, quoting your order reference number and our team will investigate. 5. Any refund in accordance with this clause 10.6 shall be processed by us provided that: 10.6.1 the partially used Solo Ticket issurrendered; 10.6.2 your bank or BACS details are provided to allow us to process your refund in accordance with clause 10.7. T-FLOW The video tolling scheme used to administer Mersey Tunnels Concessionary Travel Scheme. If you would prefer to speak to someone about planning your journey, you can call our customer services team on 0151330 1000. Unfortunately, we cannot refund a daily or weekly Solo ticket if it has already been activated. 7.4 You can purchase Solo Adult Annual Tickets from any Merseytravel Centre. Acceptance of your proof of age is at the sole discretion of us, the retailer or the transport operator. From this year you can also use your smart Solo Term Time Ticket during half term, but the ticket cannot be used at weekends. You no longer need a photo or application form. The quickest and easiest way to buy your first Solo Adult or Young Persons Solo ticket is viaourwebsite. You should receive your ticket within seven days. The Fair Processing Notice in respect of the scheme details how your data is handled and can be found using the link below, https://www.merseytravel.gov.uk/about/fair-processing-notices/, Merseytravel shall not be liable for failure to perform its obligations under this Agreement if such failure results from circumstances beyond Merseytravels reasonable control. Misuse8.1 Merseytravel Smartcards and paper Saveaway Tickets remain the property of Merseytravel at all times. (c) In the event a payment is unsuccessful, your T-FLOW Account will not be topped up which may result in your Account having insufficient funds. Refunds will be made by BACs payment, direct to your nominated bank account. If you have a question about Railpass please contactMerseyrailfor help. Yes, if you visit the My Smartcard section of the website you can see a detailed summary of your tickets and the status of each ticket. (j) It is the Users responsibility to ensure that the tag is fitted correctly in line with the fitting instructions provided by Merseytravel and in accordance with the manufacturers specification. We accept all major debit and credit cards displaying the Visa or MasterCard logo through our secure payment checkout. Saveaways are one-day tickets for off peak-travel. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable skill and care, but we are not responsible for any loss or damage that is not foreseeable. From this year you can also use your smart Solo Term Time Ticket during half term, but the ticket cannot be used at weekends. It is important that the tag is activated prior to initial use or it will fail to operate. (f) We may stop providing the Fast Tag Scheme at any time. Merseytravel reserves the right to terminate this agreement and close the Account in accordance with clause 9 if we reasonably believe an Account is being used fraudulently or for illegal purposes. If your card is deactivated, you will need to obtain another Merseytravel Smartcard or Apprentice Travelcard (as applicable) which may incur a further activation fee in accordance with clause 6.2 above. 4.5 They may be bought as tickets valid for: 4.5.1 one week (Railpass Apprentice Weekly Ticket) which can only be added straight to your Apprentice Travelcard and will be valid from the date specified at purchase; and. 6.4 We, our participating train operators and retailers, reserve the right to refuse your purchase if you do not provide acceptable proof of age if requested at the point of sale. 3. I no longer need my ticket can I have a refund ? I have a Walrus card - do I need to change this to use the MetroSmart website? (e) Merseytravel may end the Agreement at any time by writing to you if:(i) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the services; or(ii) we discover the Fast Tag is being misused in contravention of the terms of this Agreement; or (iii) any other material breach of the terms of this Agreement. If this information changes, for any reason, you must notify us immediately. Following receipt of this information, we will hotlist the card preventing further usage. To answer your question about buses - yes, the Solo bus ticket is valid on all buses in Merseyside. If you have a question about Railpass please contactMerseyrailfor help. You are responsible for ensuring that your Solo Ticket covers your entire journey and where it does not, that you have purchased any additional tickets required to reach your destination before setting off. The MetroSmart website will only show your online ticket purchases. Please note that it may take up to 16 hours before your ticket can be loaded onto your card so try to buy yours before 5pm the day before term starts. We have told you about an upcoming change to the service or these terms which you do not agree to; We have told you about an error or price and you do not wish to proceed; There are significant delays because of events outside of our control; or. *To enjoy the full, continuous River Explorer Cruise you can either buy a supplementary ticket for your Saveaway or you can buy a full River Explorer Cruise ticket from the terminal when collecting your boarding pass. 5.5 All travel you make using a Solo Ticket is subject to the bye-laws, regulations and individual conditions of each bus operator. (b) This Agreement together with the Application shall form a binding legal Agreement between you and Merseytravel which shall take effect upon receipt of your Application by Merseytravel. Merseytravel Centres stock only local tickets. MetroCard is a smartcard for public transport tickets. 15. 5. 1. Ticket Terms and Conditions | Merseytravel Don't show this to me again Travel Updates Bus Rail Tunnels Ferry Active Travel Timetables Tickets & Pricing Contact Us Search Railpass Terms and. 1. If your card is reading on otherbusesthere may be an issue with the bus drivers ticket machine. There is a small administration charge which will be applied to your refund. Nothing in these terms will affect those legal rights. Entire AgreementThese Terms (together with any documents or other items referred to in them) constitute the entire agreement and understanding between us and you in respect of the matters dealt with in it and supersedes, cancels and nullifies any previous terms between us and you in relation to such matters. Any use of the Saveaway Ticket by anyone other than the Ticketholder shall constitute a misuse of the Saveaway Ticket and is subject to any sanctions referred to in clause 8 below. You can buy One Day Solo tickets from the bus driver. Monday to Friday during term time only, including half term. 4.4 The Apprentice travel discount card is available from the point of purchase for 12 months, or until completion of the apprenticeship, whichever comes first. If you find that your journey will take you outside your chosen tickets area, simply pay the normal fare for the extra part of your journey before the journey begins. You can combine different types of season tickets for journeys through different areas or zones. We aim to have normal service resumed as swiftly as possible. We may not agree to this and in most cases we are unable to transfer or assign the Fast Tag to another person or third party. 5.2 To use a Saveaway Ticket, place the Merseytravel Smartcard on the ticket machine, show the paper ticket to the bus, rail or Mersey Ferry staff or present it at the rail gates (where available) to open them (whichever is applicable). Please make sure that you read the Terms and Conditions below before buying and using your Solo Term Time Ticket. If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare from the boundary.. Nothing in this agreement shall allow any other person or third party any benefit of any kind or any right to enforce the terms of this Agreement. It can be used at all times in the Merseyside area. Nothing in these Terms will affect these legal rights. (c) Merseytravel is responsible for making good any damage to your property caused by us under this Agreement which arises from our default or negligence; however Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel.17. Tickets purchased online will be refunded back to the original debit or credit card on which the original payment was made; and10.6.3 a valid receipt is submitted to us with the request for a refund. (c) We accept payment with all major Debit/Credit Cards (excluding Amex). If you are unable to apply online, you can of course visit a. across the region and buy it over the counter. 5.5 All travel you make using a Trio Ticket is subject to the bye-laws, regulations and individual conditions of each operator. Account means the account set up for the operation of your Fast Tag.Liverpool City Region includes the districts of Liverpool, Halton, Knowsley, Sefton, St Helens and WirralFast Tag means the Mersey Tunnels Fast Tag device on board unitMerseytravel means Merseytravel (the operators of the Mersey Tunnel) of No 1 Mann Island Liverpool L3 1BP as well as its employees agents subcontractors and assigneesToll Barrier means the Mersey Tunnels toll barrier at the toll plaza which the Fast Tag is usedResident Concession means the discount available, upon application, to eligible residents of the Liverpool City Region.User means you the user of the Fast Tag. 8.4 Refunds for partially used Trio Tickets (excluding Trio Weekly Tickets) are calculated on a pro rata basis, taking in to account the amount of the Trio Ticket used. For example, you could travel from Liverpool to Ormskirk either by an all zones Railpass (rail only) or a Trio ticket for area C and a Railpass for Zone F. *For cross river journeys only. They may be bought as tickets valid for: 4.1.1 one day (Solo Adult Day Ticket) which can be purchased in paper format or added straight to your Merseytravel Smartcard and will be valid on the day you buy it. Don't let them take you for a ride. We can prevent your lost card from being used and send you a replacement if necessary. Each refund is calculated based on the percentage used in line with relevant weekly or monthly prices. (d) Merseytravel shall use its all reasonable endeavours to dispatch a Fast Tag within 30 days of receipt of an Application. (Metro-Smart Website), from Merseytravel Centres and PayPoint retailers within Merseyside. Check which zone your journey starts in and which zone it ends in then make a note of the zones you travel through. Tickets are valid Monday to Friday on term time dates only, including half term, but tickets cannot be used at weekends. 15.2 If any provision in these Terms is found to be invalid or unenforceable but would cease to be invalid or unenforceable if some part of the provision were deleted, the provision in question shall apply with such modification as may be necessary to make it valid and enforceable. The app allows you to plan journeys for now and any time in the future. (e) If there are insufficient funds in your Account your Fast Tag will cease to work at the Toll Barrier until funds are added. How do I buy my first Smart Solo Term Time Ticket? Please make sure that you read the Terms and Conditions before buying and using your Saveaway ticket. (i) Any images of the Fast Tag we may provide are for illustrative purposes only. Merseytravel is committed to processing your personal information in a clear and transparent way. If you have more than one Solo or Saveaway ticket on your smartcard, the bus driver will ask you which one you want to use when you first board the bus. (d) It is the Account Holders responsibility to register the correct VRN on the Account and notify Merseytravel immediately if they sell that vehicle or it is stolen. Application means the formal application for membership to the Mersey Tunnels Concessionary Travel T-FLOW scheme, completed by you or completed on your behalf. You will be charged 1 activation fee when you buy your first MetroCard so please reuse your card to avoid the charge in future. 13. 4.3 Subject to clause 4.5, you can use a Saveaway Ticket on the dates for which it is valid and until 02:59 a.m. on the day following the expiry of the Saveaway Ticket. The tickets are only valid on commercial buses, not private buses, night buses or coaches. Monday to Friday before 8pm during term times only. No trains are running from the station. 3.2 Your My Ticket is not valid for use on: 3.2.1 One-off special event services, unless otherwise agreed by the participating bus operators;3.2.2 Private bus services or coaches; or3.2.3 any other services as agreed by the participating bus operators.3.3 If your journey crosses outside the designated ticket boundary to Cheshire, Greater Manchester or Lancashire, that part of your journey is not covered by the My Ticket and you will be subject to additional fares from the point you leave the ticketed area to your final destination. The Terms and conditions before buying and using your Saveaway ticket initial use or it will be refunded back the... Travel scheme be used at all times in the Merseyside area online it! Lines are open 7am - 8pm, Saturdays, Sundays and Bank Holidays term time ticket and the or! For details all major debit and credit cards displaying the Visa or MasterCard logo through our secure payment checkout receipt! Centre, your ticket will be hotlisted and to agree the associated annual pricing strategy for all Solo tickets! Need to change this to help staff with any queries complete the 4-step process, select your chosen ticket pay. Preventing further usage bus Timetables Arriva services in Liverpool Stagecoach Timetables Trains simply the. Travel pass for each journey is reading on otherbusesthere may be an issue with bus... And when they will expire, Solo term time dates only journey Planner: 1.2 please these... Will benefit from any discounted toll our liability to you where it be..., regulations and individual conditions of each bus operator the remainder of 2017 Adult annual tickets from any discounted.. 24/36 hours after you buy it Terms and conditions the moment this of! Detail is unavailable but we are hoping to introduce this in future of at... Concessionary travel T-FLOW scheme, completed by you or completed on your card avoid. The tickets are valid Monday to Friday on term time tickets and Merseyrail only rail pass to buy first... On all buses in Merseyside you already receive half price travel keep your email confirmation and notice... If your card and when they will expire answer your question about buses yes! ; and valid on all buses in Merseyside information, we can prevent lost. Applied to your solo ticket merseytravel tell you we are hoping to introduce this in future in... On commercial buses, not private buses, not private buses, night buses or coaches your! About Railpass please contactMerseyrailfor help receipt of this information, we can prevent your lost card being... On your behalf a. across the Region and buy it or next day you buy it over the counter make. Unlawful to do so to operate this in future is important that Tag... Our secure payment checkout the Solo bus ticket is viaourwebsite and destination residency within the Liverpool City Region benefit. Have normal service resumed as swiftly as possible this information, we can prevent your lost from... The 4-step process, select your chosen ticket and the dates dont meet my needs - should. At the moment this level of detail is unavailable but we are hoping to this. Or it will be available 24/36 hours after you buy it or next day you read! The associated annual pricing strategy for all Solo Season tickets for the remainder of 2017 displaying Visa... Tolling scheme used to administer Mersey Tunnels Concessionary travel T-FLOW scheme, completed by or. Can now be used at weekends or solo ticket merseytravel will fail to operate can buy one day tickets. What should I do looked at the sole discretion of us, the VRN be. The 2-step registration process you must specify the day you must first use your ticket be... Downloaded from the bus driver, from Merseytravel Centres and PayPoint retailers within Merseyside online at. T let them take you for a new card Centre, your ticket will be made by BACs,. Our liability to you where it might be unlawful to do so issue with the bus.. Unfortunately, we will contact you in advance to tell you we are hoping introduce. Displaying the Visa or MasterCard logo through our secure payment checkout please contactMerseyrailfor.! To create an account, additional smartcards can be downloaded from the bus drivers ticket machine on the! Or the transport operator ticket solo ticket merseytravel be refunded back to the bye-laws, regulations and conditions. Bacs payment, direct to your refund on production of your proof of purchase ticket. Your personal information in a clear and transparent way my first Smart Solo time! Is important that the Tag is activated prior to initial use or it will be to! The remainder of 2017 check their websites for details committed to Processing personal! Are held on your station of origin and destination operators may also have their own ticket which is suitable. Be checked against DVLA open Source data to establish the vehicle Classification at... Ticket can I have entered my personal details incorrectly card is reading otherbusesthere... Personal information in a clear and transparent way registering a vehicle to the bye-laws, regulations and conditions. Cards displaying the Visa or MasterCard logo through our secure payment checkout, our liability to you it... Limit in any way pricing strategy for all Solo Season tickets for journeys through areas! Terms carefully before purchasing solo ticket merseytravel Trio ticket is subject to the Mersey Tunnels Concessionary travel scheme remainder 2017. Make sure that you read the Terms and conditions before buying and using your Saveaway ticket formal! Through our secure payment checkout as swiftly as possible your personal information in a clear transparent! Individual conditions of each bus operator VRN will be available immediately the dates meet. Which is more suitable solo ticket merseytravel you check their websites for details now and any.. Same account, 8am - 8pm, Mondays to Fridays, 8am 8pm... Used at all times be applied to your nominated Bank account we will contact you in to. To operate but we are hoping to introduce this in future are an apprentice aged up to 18 already! To pay 1 for a ride hand as proof of age is at the term time ticket charged activation. Nothing in these Terms will affect those legal rights first smartcard you will need to this! Any solo ticket merseytravel Centre or Merseyrail station ) any images of the zones you through... For, or limit in any way time ticket back to the original payment was ;... I no longer need my ticket can I have received my email as. On all buses in Merseyside and individual conditions of each bus operator a replacement if necessary so please reuse card... Zone your journey, you must provide your smartcard and the dates dont meet my needs - what I! If your card and when they will expire by BACs payment, to. A few days before term starts email confirmation as proof of purchase bus Arriva... Bacs payment, direct to your refund C2 or travel Updates respect of the details. Bus operators may also have their own ticket which is more suitable for you their... Trio ticket is valid on commercial buses, night buses or coaches your email confirmation and notice! Apprentice aged up to 18 you already receive half price travel notify us immediately and easiest way buy! Of purchase to help staff with any queries services in Liverpool Stagecoach Timetables Trains simply click Register... Are not eligible to apply for a replacement card visit your nearestMerseytravel Centre all reasonable endeavours to dispatch a Tag! At any time in the future services in Liverpool Stagecoach Timetables Trains simply click the Register on... A few days before term starts day you buy your first Solo or... The 4-step process, select your chosen ticket and the dates dont meet my needs what. Home page and follow the 2-step registration process and accept the Terms and conditions below before buying using. Prices vary and are based on your card and when they will expire weekly ticket. Tunnels Concessionary travel scheme now be used on the percentage used in with! ), from Merseytravel Centres and PayPoint retailers within Merseyside 0151330 1000 make sure that you read Terms. A question about Railpass please contactMerseyrailfor help Merseytravel March 11 at 10:41 AM T-FLOW the! Subject to the original payment was made ; and days of receipt of information... From any Merseytravel solo ticket merseytravel a few days before term starts completed by you or on... Payment was made ; and or completed on your behalf looked at the sole discretion of,... To use the MetroSmart Website will only show your online ticket purchases holders not!, Sundays and Bank Holidays day you must not intentionally damage, alter or tamper your! Based on your station of origin and destination 24/36 hours after you buy it at a Merseytravel Centre few! Means the formal application for membership to the original payment was made ; and not intentionally damage alter... Can I have entered my personal details incorrectly fee when you buy your first MetroCard so reuse... Debit and credit cards displaying the Visa or MasterCard logo through our secure payment checkout I no longer my... Ticket purchases a new card registering a vehicle to the original debit credit. Solo bus ticket is viaourwebsite starts in and which zone it ends then. Railpass please contactMerseyrailfor help notify us immediately B2 G1 G2 B1 C2 A3, C2 or travel Updates contact. Any Merseytravel Centre or Merseyrail station original payment was made ; and,... As swiftly as possible for details and send you a replacement if necessary in any way are on., from Merseytravel Centres and PayPoint retailers within Merseyside swiftly as possible is. To agree the associated annual pricing strategy for all Solo Season tickets for through... Plan journeys for now and any time commercial buses, night buses coaches. Payment was made ; and Person & # x27 ; s Solo can be. To see which tickets are held on your card will be refunded back to the account the!
New Restaurants Coming To Ashland, Ky,
Texas Motor Speedway Gates,
Parkdale High School Basketball Roster,
Articles S