According to them because my Federal student loan account number begins with the letter D this is not a federal loan because it is back by a bank. Organizing for class action lawsuit against Firstmark Services and petitions against the company. Then they got consolidated or bought out from Nelnet. This is a pandemic when most people are either unemployed or furlough and this loan servicer does not even take that into consideration. I have made over 10K in payments but my loan amount went up by 14k. Please help get stimulus released. There is no end in sight. $20, 000, I am hoping I can still qualify by consolidating to a direct loan before the deadline of Oct. 31. My loans have nearly tripled from when Nelnet started servicing my loans in 2002. I too have to tried to defer and also ask student loan forgiveness as I dont even work a job pertaining to my degree, as it didnt pay enough to be a LVT under a veterinarian and also pay the loan amounts back. I have wondered why I have not been getting a bill from them. It wasnt until this year that I realized differently. Below is a list of contact and other information for private student loan servicers who have agreed to provide payment and other relief to borrowers impacted by the COVID-19 pandemic. I also didnt know once consolidating, I was locked into the high interest rate and would not be able to consolidate again. I was misled too. The loan was to be paid off sooner but they somehow made it longer. My parents took both me and both my sisters loans through NelNet. I had to pay all through the pandemic and thats not fair!! I was told way back when I started paying my loans that they were consolidated and found out they actually were not when I went to try to apply for the public service forgiveness and ended up in a huge run around. Ive not been eligible for 0% interest or student loan forgiveness as Ive been repeatedly lied to in this process. They lied and said they were accredited University. Eight Years ago, when I started working for the state, I contacted Nelnet about my loans they said were government loans, and inquired about doing a PSLF , I was told I could not get on that program, I did not qualify. Terms and Conditions. When I contacted the department of Education FASFA they told me that I do have federal loans because they could see the active in there system and the Nelnet is the student loan servicer. They stopped sending me paper copies of my monthly bill. All this time I was under the impression that I had government loans and its not true. What are the steps to have the loans removed? Thats almost the same thing that happened to me. I was also told when I refinanced with them that I would be eligible for the Teacher Loan Forgiveness. Customers can call the loan servicer at 888-538-7378, Monday through Friday from 7 a.m. to 8 p.m. CT or email at Customer.Service@FirstmarkServices.com. Log in to view your account information. Same Here. I owe $173,000+ and have a couple nice degrees hanging on my wall but no job! Box 82522, Lincoln, NE 68501-2522; Fax: 866.258.9222. I wanted to figure out why my credit scores are being impacted during the pandemic because interest keeps increasing on all my student loans that I thought were on a freeze since Biden. I thought my husband was just paying the loan down while the government put a hold on them because of Covid. Finally able to refinance through them down to 2 loans (sub and unsub) after a couple of years paying at least 7 different percentage rates with no assistance rectifying. They were quite happy to tell me that my loan does not qualify for the 0% interest rate due to the fact that its a federal consolidated loan not a direct consolidated loan. We are funding commercial disputes for access to justice. The plaintiff claims defendants left her to believe the Nelnet student loans were federally held. I have a student loan with Nelnet that started at about $20K and now its $111K. Due to a debilitating medical issue. And even thru covid pandemic i am getting fees. Theyve had several servicers. Designated as Magistrate Judge the Honorable Jeffrey T. Gilbert. Please add me. When I entered the income based repayment plan many years ago, I was told I could pay my interest or make other payments. I cant get on there website to make a payment. Nelnet has lied to is too. The relief they offered was your gonna pay for 2011 to 2013 period. I thought my parent loan was a federal loan. After paying on automatic pay and never missing a payment. I have the same problem. My first comment her was in like 2020 or 2021, and Ive received no update about this lawsuit. Ive been going through Nelnet. I'm Wes, a marketing leader, advisor, and investor with 10+ years of experience driving growth for B2B technology businesses. I have Nelnet. This is crazy. I have nelnet as my student loan servicer but was led to believe they were under the department of education . Quality technology and services our clients can trust. They have changed me almost 12k in interest. Wells Fargo paused mortgage payments for some customers without asking. . I never chose to have my loan sold in the private market. According to a lawsuit, Firstmark Services failed to provide the plaintiff essential information on certain rights pertaining to electronic funds transfers. Nelnet still refused and denied me the application. Was constantly trying to put me in forbearance I did the income driven plan when I could and didnt have an issue with the paperwork for that the first two times I did it. Nelnet and those that hide behind it corporate logo are taking advantage of people. that was calling me. If Nelnet isnt federal can we file bankruptcy on those loans ? What is going on with this lawsuit? Yes, I have a open student loan with Nelnet. (nsf, ) (Entered: 10/11/2022), CLERK'S NOTICE: Pursuant to Local Rule 73.1(b), a United States Magistrate Judge of this court is available to conduct all proceedings in this civil action. This consent form is eligible for filing only if executed by all parties. When I got my loans transferred to Nelnet by Great Lakes, Nelnet switched mine to private when they were federal I filled out a FASFA and was awarded a Pell grant. Which I obtained through a predatory University. Count me in if there is a lawsuit. Please add me to the class action lawsuit against NelNet. Nothing gets taken out of the principal. Untrue. They are charging me all the way they the pandemic. With internet at home this past year, any question I had, I looked up immediately. 05 then another of. And the login is StudentAid.gov Firstmark Services Reviews. Now, I am told my loans are private! They would not let me pay it back unless I could pay like $600+month. Im so confused. Teacher Loan Forgiveness. Give us a call. It used to be great lakes, and sallie mae. I might want to be added to this class action lawsuit. And they refuse to lower it or give me a way to fix it even though I have signed docs from fed loans. I dont know. CommonBond does not discriminate on the basis of an applicant's race, marital status, nationality, gender, age, or religion; an applicant whose income is derived from a public assistance program; or an applicant who, in good faith, exercised rights under the Consumer Credit . If you have not previously accessed Firstmark Services, you will be required to click "Register Now" and create a user account. Defendant's reply is due by 11/22/2022. This consent form is eligible for filing only if executed by all parties. Citizens Bank customers interested in the three-month forbearance period should contact Firstmark Services, a private student loan servicer, at 1-866-259-3767. I then called nelnet to discover I didnt have dept of ed but they were commercial and somehow were now joint spousal consolidation loan with my wifes name on the loan. Please add me to the lawsuit as well. I have email proof of their language from 2016, yet when I called to apply for loan forgiveness to my surprise they stated I couldnt cause it wasnt federally backed. This applies to certain schools or educational service agencies that serve primarily low-income families. If not, I see an attorney here and start my own. Why havent they shut down nelnet!! I was led to believe my loans were backed by federal government while attending Argosy University. The only way out of these payments is to die. Add me please. When Covid-19 hit and the Cares Act was passed only then did I learn my loans were not federally held loans. I also have Nelnet! I am in Alabama. I have been with Nelnet since 2011 and i thought they were backed by federal student loans. Who can you trust? built for you shopify store. This program forgives up to $17,500 of student loan principal and interest for those who teach full time for five consecutive, complete academic years. Fast forward to the end of 2020 and I now owe an outstanding balance of $19,000.73 and principle balance of $18,123.71. Add my name please and tell me the next steps. How can Nebraska be included in this class action lawsuit? I have paid $34,758 of my $41,200 student loan off and now theyre saying I still owe $38,099. That being said, my loan balance today is still more than what I initially borrowed. In 2018 or 2019, I finally contacted my state ombudsman to complain on why I wasnt allowed to pay extra on my student loans without it going to future payments. How can it be that I am making no dent in the principal, but also not able to utilize the benefit of the interest I have paid. My loans are paid by automatic payment to take advantage of the 0.25% interest rate reduction for autopay. I signed parent plus loans for 3 children, and took out a student loan for my wife. Plz add me to this lawsuit. Since President Biden is giving those who qualify a chance for educational loan forgiveness $10,000 to and discovered that I could transfer my loans to the federal goverment plan. It is an automatic referral according P. Bidens direction. I also was under the impression my student loans were federal and found out recently they are not. I have a loan through them also. Add me please But I didnt know it would cost me an interest rate reduction for making 36 consecutive on time payments of over 3%. Throughout the time NelNet services the loans, it would represent to Plaintiff that it was associated with the United States Department of Education, according to the class action lawsuit. I was under impression that they were affiliated with Federal in this financial matter whole time. How can Nelnet determine if a person is disabled? I have Nelnet loans. I have a student loan with Firstmark Services, a division of Nelnet. So if they are not really federal then we can default. I was told that if I consolidated to a qualifying loan that I would have to pay an additional ten years for forgiveness. Nelnet took over 25 years of student loans. I took out Federal Direct Loans in the early 2000s, and now they have D in front of them. I would like to know more, my husband has Nelnet loan that were GreatLakes before they were switched over to Nelnet. I have read everyone comments; and yes its very deceitful. I am now realizing how untrustworthy financial institutions can be, & I can only imagine how many other vulnerable people have been taken advantage of & lied to. I thought nelnet was a federal loan too. Im just putting this info out there. You can also call its customer service line at 888-538-7378 between 7 a.m. and 8 p.m. CDT, Monday through Friday. They advertise themselves as federal student loans on their website. How can I get in on this lawsuit? Nelnet refused to look at the origin of my loans. I have a nelnet loan from 2008..i owe on. I thought these we were government loans. Im in shock! I was also misled to believe that Nelnet was associated with the department of education. I thought I had federal loans and after I completed forms for loan forgiveness, Nelnet said I didnt qualify because they were private loans?! Would like to be included in this action. Very dishonest company. Ive paid thousands and thousands with no end in sight. Nelnet will not even respond to my emails. 8 p.m., Central. I have never missed a payment, but I am not making any headway. If you wish to benefit from the recent changes . I would like to join as well. I was speaking with a girl names Asia she told me about the IDR plan and also told me i could get the amout i would eventually owe and pay it then to pay it off. Very unhappy is an understatement. I even applied for Teacher Loan Forgiveness. Yet, I am provided a federal tax file from Nelnet every year. Nelnet has been my loan servicer since 2002. I was lead to believe via my financial advisor at my school and Nelnet that my loan was through the U.S. Department of Education, basically a federal student loan. I have a nelnet account for less than 3800. I struggled so hard to get through these layers of bad information and advice that I should never have been in and now I do not qualify for federal assistance on federal stafford loans that I had no idea were owned by Nelnet. Thinking they were part of the federal government. The defendant supposedly obtained for collection the plaintiffs account from Great Lakes sometime prior to late May 2018. They state that they only collect up to 10% of your dispensable income but then charge $500.00 dollars a month. My current monthly payment is too expensive and I . WTH is going on? Status: Resolved. Act passed, I went to Nelnet.com to see if I qualified because all of my loans are subsidized or unsubsidized federal stafford student loans. I told her that I was given the wrong information in the past, that I had contacted Great Lakes who said they didnt own my loans, and asked her to pass me to the next person who would have higher clearance if she didnt have better information. I just found out it isnt. Half of that 300. I rehabilitated my loan that I let slip. I was surprised because I thought all student loans had been automatically put into forbearance. Scared to death we will default, have wages garnishment, have the Florida and US DOE after us. Longest story short, I graduated in 2007 w approx ~ $240,000 borrowed in student loans, (which today exceeds total in excess of $330,000+++) according to all dirty tricks and forever-changing calculations continually figured by Nelnet & others, etc.). I have loans subsidized and unsubsidized loans with them. 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